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CWE-CWR-06 Compassion, Welfare & Environment Community Welfare & Relief CORE Excellence v2.9.7

Shelter/meal for homeless & travellers

Assesses if the organization provides or facilitates access to shelter and/or meal provision for people experiencing homelessness (including rough sleepers, sofa-surfers) and for wayfarers/stranded travellers (ibn al-sabīl). The criterion emphasizes dignity (Hifẓ al-‘Irḍ), safety, and non-discriminatory access for all, including Gypsy, Roma and Traveller (GRT) communities and those with No Recourse to Public Funds (NRPF). *Note: 'travellers' refers to individuals temporarily away from home and in need (ibn al-sabīl), including but not limited to GRT where relevant.*

Assessment Questions
  1. How does the organization provide shelter/meals, and what is the frequency and reach of the service?
  2. Does the organization hold a 'compliance pack' including premises permission, insurance, fire RA, and food registration?
  3. How are data minimisation and ID checks handled to ensure low-barrier yet safe access (GDPR/Safeguarding balance)?
  4. What protocols are in place for medical emergencies (first aid/overdose) and safeguarding (adults at risk/modern slavery)?
  5. How does the organization measure outcomes (e.g., successful referrals) and ensure non-discriminatory access for GRT/women?
Evidence Requirements
  • Privacy notice, data retention schedule, and data sharing agreements.
  • Premises suitability pack: Owner permission, Insurance (public/employer liability), Fire Risk Assessment.
  • Shift SOPs, welfare check logs, and incident/near-miss logs.
  • Food safety: SFBB pack (completed diary), allergen matrix, and hygiene training certificates.
  • Safeguarding policy referencing Care Act 2014 and Modern Slavery; First Aid certificates.
  • Referral pathway map and records of successful referrals (anonymised).
Scoring Guidelines
LevelRatingDescription
5 5/5 Weekly+ provision; sector leadership/advocacy; co-design; external assurance; comprehensive outcomes data.
4 4/5 Weekly provision; integrated partners; documented compliance pack (fire, food, safeguarding); outcome measurement.
3 3/5 Weekly provision; basic documented compliance (fire RA, food reg, safeguarding); basic tracking.
2 2/5 Recurring (e.g., monthly) or ad-hoc provision; basic policies in place but informal operations.
1 1/5 No provision or unsafe/non-compliant provision.

Related Criteria

CWE-CWR-01 Weekly Dignified Food Support Service (Food Bank, Pantry, or Hot Meals) CWE-CWR-02 Hardship-grant / zakāt emergency fund CWE-CWR-03 Volunteer management: hours logging, safer recruitment & safeguarding CWE-CWR-04 Partnerships with local authorities and community organisations (NGOs/VCSE) CWE-CWR-05 User-impact survey results
Version
2.9.7 2025-11-05

Discussion (1)

Administrator 2026-03-07 12:06:20.899426

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Full import from mizan-297.json

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