Free/Subsidised Health Clinic or Care Access Program
Assesses the commitment to community health through accessible, subsidized healthcare. This operationalizes *Iḥsān* by upholding the Maqasid of preserving life (*hifz al-nafs*), intellect (*hifz al-‘aql*), and dignity (*karamah*). Services are delivered without discrimination, preserving confidentiality (amanah) and modesty (haya/satr al‑‘awrah). It honors tawakkul with asbāb through evidence‑based care, while adhering to the prohibition of harm (*lā ḍarar wa lā ḍirār*) and self-destruction (Q 2:195). Spiritual support is optional, patient-led, and delivered with explicit consent, clear boundaries, and without delaying or substituting clinically indicated care.
- Provide your CQC regulated-activities assessment/decision memo (or partner CQC details) and explain the governance responsibilities defined in your SLA.
- Provide the Service Specification, including inclusion/exclusion criteria, emergency escalation protocols, and how staff competency is assured.
- Does the organization have a formal policy for free/subsidized services, including clear definitions of subsidy bands, anti-fraud controls, and zakat eligibility (if applicable)?
- Describe the Information Governance framework: Who is the Lead? Do you have a ROPA, Retention Schedule, and DPIA for health data?
- How does the organization ensure medicines management safety (prescribing authority, cold chain, stock control)?
- Provide the DBS & Safeguarding Role Matrix and evidence of role-appropriate checks and chaperone training.
- How does the organization measure long-term impact on community well-being (outcomes vs outputs) and ensure accessibility for vulnerable groups?
- CQC Registration Certificate OR Board-signed Decision Memo + Partner SLA.
- Service Specification & Clinical Pathways SOP (including emergency escalation).
- Medicines Management Policy, Fridge Temperature Logs, and Stock Audits.
- DBS & Safeguarding Role Matrix and Training Register.
- Information Governance: Privacy Notice, ROPA, DPIA, and Data Sharing Agreements.
- Insurance Certificates (Organisational Medical Malpractice + Clinician Indemnity).
- Premises Compliance: Fire Risk Assessment, H&S Risk Assessment, IPC Audit results.
- Financial records showing subsidy ring-fencing and Zakat policy (if applicable).
- Annual Impact Report with clinical outcomes and patient satisfaction data.
| Level | Rating | Description |
|---|---|---|
| 5 | 5/5 | Exemplary: ≥3 sessions/week or multi-modal; equity reach evidence; measurable outcomes; published impact. |
| 4 | 4/5 | Managed: ≥2 sessions/week; ≤7 days wait; ≥70% satisfaction; 100% training compliance; robust subsidy governance. |
| 3 | 3/5 | Established: ≥1 session/week; qualified staff; ≥30% subsidised or ring-fenced fund; meets minimum CQC/safety compliance. |
| 2 | 2/5 | Developing: Irregular services; lacks formal clinical governance or consistent subsidy model. |
| 1 | 1/5 | Nascent: Ad-hoc assistance only; no formal healthcare provision. |
Related Criteria
Discussion (1)
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