Links to hospital, prison, university chaplaincies
Assesses whether the organization has established and maintains active links with institutional chaplaincies (NHS hospitals and hospices, HMPPS prisons and Young Offender Institutions, and universities) to support pastoral needs, with measurable outcomes, compliance to institutional protocols, and evidence of impact. An 'Active Link' is defined as having named institutional contact(s), an agreed scope of support/referral route, a documented protocol or MoU, and at least quarterly touchpoints. A minimum viable partnership includes agreed pathways for Muslim pastoral referrals, volunteer access requirements, safeguarding escalation routes, and data-sharing positions. This work advances Maqasid al-Shari'ah (preservation of life and intellect) and upholds human dignity (Karamah) for all service users.
| Metric | Chaplaincy Partnership Scorecard |
|---|---|
| Target | Zero safety incidents; >90% SLA responsiveness; 100% compliance. |
| Frequency | Annual |
| Method | Composite of Coverage, Responsiveness, Quality, Safety, and Capacity metrics. |
| Unit | Scorecard |
Level 1: Initial/Ad-hoc
Reactive and informal support. The organization responds to ad-hoc requests from institutional chaplaincies or individuals but has no established process or designated contacts.
Level 2: Developing
Informal links established. The organization has identified points of contact within some local chaplaincies and provides occasional support (e.g., literature, volunteer details) upon request.
Level 3: Established
Defined processes and formal links. Deployment only after completion of vetting, induction, and institution approval. The organization has a formal program with designated personnel and clear communication channels.
Level 4: Advanced
Measured effectiveness. Routine compliance monitoring (audit of logs, training currency, incident reviews). The organization systematically tracks support activities and gathers feedback to assess effectiveness.
Level 5: Optimizing
Strategic partnerships and continuous improvement. Co-produced pathways and shared governance (advisory group). The organization acts as a strategic partner, proactively identifying needs and continuously improving services based on measured outcomes.
Organisation Types
By Organisation Size
| Size | Applicability | Notes |
|---|---|---|
| Micro | optional | Formal MOUs, DPIAs, and annual needs assessments are disproportionate for volunteer-run groups; informal links are nice-to-have. |
| Small | partial | Can maintain contact lists and provide basic resources (e.g., literature), but formal MOUs and complex DPIAs are disproportionate. |
| Medium | partial | Regular communication and resource provision expected; formal MOUs and DPIAs scaled to the actual level of partnership and data sharing. |
| Large | full | |
| Major | full |
Applicable When
- The organization has a mandate for community outreach and welfare.
- The organization has the resources and capacity to support chaplaincy work.
- The organization's service area includes hospitals, prisons, or universities.
Not Applicable When
- The organization has a very narrow focus that doesn't involve community welfare or direct interaction with those in institutional settings.
- The organization is operating in a location without established Muslim chaplaincies.
Related Criteria
Discussion (1)
📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Full import from mizan-297.json
Sign in to post a comment.