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CWE-CWR-19 Compassion, Welfare & Environment Community Welfare & Relief CORE Excellence v2.9.7

Documented crisis intervention pathways

Evaluates documented procedures for responding to individuals in acute crisis. This embodies the Islamic duties of *Naṣrah* (active aid), *Riʿāyah* (dutiful care), and *Sadd al-dharā’iʿ* (blocking means to harm), safeguarding vulnerable stakeholders through swift, effective responses that prioritize the preservation of life (*ḥifẓ al‑nafs*) and well-being. Establishing these clear pathways fulfills the mandate of *Ighāthat al-Malhūf* (rescuing the distressed). Such structured interventions ensure vulnerabilities are addressed with *Iḥsān* (excellence), upholding the *Maqāṣid al-Sharīʿah* (objectives of Islamic law).

Compliance 2
  • Documented crisis intervention pathways exist with clear steps for assessment, de-escalation, and referral
    Documentation Essential
  • Lawful bases for emergency processing and information-sharing rules
    Legal Essential
Basic 2
  • Define Prevent applicability (specified vs non-specified authority) and proportionate response
    Governance Essential
  • Crisis Environment Checklist for public-facing sites (safe room, panic alarm, CCTV)
    Prevention Essential
Good 8
  • Pathways localised to relevant Local Safeguarding Children Partnership (LSCP) and Safeguarding Adults Board (LSAB) procedures
    Process Essential
  • Include threshold tables with examples (Red/Amber/Green) for each pathway
    Process Essential
  • Separate child and adult pathways with specific sub-pathways (suicide, DA, medical, missing persons)
    Process Essential
  • Domestic Abuse pathway includes 'safe contact' protocols and HBA/Forced Marriage signposting
    Process Essential
  • Define 'relevant roles' and scope for volunteers vs DSL/On-call
    Governance Essential
  • Clear handover/continuity process with log template including timestamps, lawful basis, and RSI decision
    Process Essential
  • RSI process: Use Charity Commission 'How to report' guidance; log decision within 24h
    Legal Essential
  • Minimum training curriculum: safeguarding thresholds, suicide intervention, DASH completion, scenario-based competence checks
    Training High
Better 3
  • Targeted refresher training within 30 days of any serious incident
    Continuous Improvement High
  • Annual multi‑scenario tabletop exercises plus live drills with learning capture
    Continuous Improvement High
  • Reasonable adjustments for disability (Equality Act 2010) in crisis access
    Excellence High
Best 1
  • Strong links to external emergency services operationalised via MoUs
    Collaboration High

Related Criteria

CWE-CWR-01 Weekly Dignified Food Support Service (Food Bank, Pantry, or Hot Meals) CWE-CWR-02 Hardship-grant / zakāt emergency fund CWE-CWR-03 Volunteer management: hours logging, safer recruitment & safeguarding CWE-CWR-04 Partnerships with local authorities and community organisations (NGOs/VCSE) CWE-CWR-05 User-impact survey results
Version
2.9.7 2025-11-05

Discussion (1)

Administrator 2026-03-07 11:08:02.218096

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Updated islamic_references from mizan-297.json

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