Impact ToC & KPI dashboard
Assesses a structured Theory of Change and public KPI reporting (dashboard or report) to measure impact. This fulfills the principles of *muhasabah* (self-accountability) and *hisbah* (public oversight), while applying *sadd al-dharā’iʿ* (blocking means to harm) to protect beneficiary privacy. It strengthens stakeholder trust and guides effective resource allocation for maximum community benefit.
| Metric | Priority outcome KPIs up‑to‑date & defined |
|---|---|
| Target | ≥90% (Update); ≥80% (Methodology) |
| Frequency | Monthly check for operational KPIs; quarterly for outcome KPIs |
| Method | 1. (No. of priority outcome KPIs updated within 1.5× cadence ÷ Total priority outcome KPIs) × 100; 2. (No. of priority outcome KPIs with baseline+target+methodology ÷ Total) × 100 |
| Unit | Percentage |
Level 1: Initial/Ad-hoc
Impact awareness is informal. Some basic operational metrics (e.g., number of beneficiaries) are tracked sporadically, but there is no structured framework linking activities to long-term impact.
Level 2: Developing
A draft Theory of Change (ToC) or logic model exists. Key Performance Indicators (KPIs) are identified and tracked internally, primarily for operational management.
Level 3: Established
A formal ToC is approved. KPIs are systematically tracked and reported to leadership for *muhasabah* (self-accountability). Basic data quality controls are in place.
Level 4: Advanced
The ToC is regularly reviewed using data. A public-facing dashboard or annual impact report shares key KPIs, demonstrating *hisbah* (public oversight); DPIA and disclosure controls are implemented; stakeholder feedback is collected annually.
Level 5: Optimizing
ToC and real-time KPI dashboard integrated into strategy. Impact framework aligns with *Maqāṣid al-Shari'ah* and *Naf‘* (benefit); independent assurance confirms data integrity; WCAG compliance and equity disaggregation (where safe) evidence excellence; methodology and limitations are transparently published.
Organisation Types
By Organisation Size
| Size | Applicability | Notes |
|---|---|---|
| Micro | exempt | Highly disproportionate for volunteer-run charities; informal reporting of activities suffices. |
| Small | optional | Formal Theory of Change and KPI dashboards are too resource-intensive; basic impact stories are usually enough at this size. |
| Medium | partial | Basic ToC and annual impact reporting expected, but live dashboards and complex methodological caveats can be scaled down. |
| Large | full | |
| Major | full |
Applicable When
- Organization has a defined social or community mission
- Organization receives external funding or donations
- Organization is engaged in projects with measurable outcomes
- Organization aims to demonstrate accountability to stakeholders
Not Applicable When
- Organization is primarily commercial with no explicit social impact goals
- Organization's activities are purely internal and do not directly affect external stakeholders
- Scaled (‘Lite’) approach applies (Income <£250k or <5 priority outcome KPIs): 1-page logic model; 5–7 KPIs (2 outcome, 2 output, 1 quality, 1 safeguarding); quarterly internal KPI pack; annual public PDF impact summary; no live dashboard required; DPIA still required if publishing beneficiary data.
- Organizations that only focus on providing a prayer space
Related Criteria
Discussion (1)
📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Updated islamic_references from mizan-297.json
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