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CWE-CWR-23 Compassion, Welfare & Environment Community Welfare & Relief CORE Excellence v2.9.7

Impact ToC & KPI dashboard

Assesses a structured Theory of Change and public KPI reporting (dashboard or report) to measure impact. This fulfills the principles of *muhasabah* (self-accountability) and *hisbah* (public oversight), while applying *sadd al-dharā’iʿ* (blocking means to harm) to protect beneficiary privacy. It strengthens stakeholder trust and guides effective resource allocation for maximum community benefit.

Compliance 1
  • Data Governance & Transparency: Publish Art.13/14-compliant privacy notice (controller identity, purposes, lawful basis, Art 9 condition, recipients, retention, rights); define retention schedule for KPI source datasets; maintain controller/processor mapping and Art.28 contracts with platform providers.
    Data Governance Essential
Basic 1
  • Publish either (A) a live dashboard OR (B) an annual/biannual impact report with a KPI table; must be accessible without login and linked from the main website ‘Impact’ page.
    Governance Essential
Good 6
  • Documented Theory of Change linking inputs to impact.
    Documentation Essential
  • Publish an ‘Impact methods & limitations’ section (indicator definitions, confidence caveats, attribution/contribution statement).
    Transparency Essential
  • Indicator Quality: Each KPI must include definition, numerator/denominator, inclusion/exclusion, data source, collection method, known biases, and whether it measures output/outcome/impact; include baseline, target, and ‘confidence rating’ (High/Med/Low).
    Data Quality Essential
  • Assurance: Annual assurance or peer review must test (a) 5–10 KPIs end-to-end traceability, (b) disclosure control application, (c) DPIA action closure, (d) WCAG evidence. Produce a signed ‘Dashboard Assurance Note’.
    Assurance Essential
  • Accessibility & Equity: Public reporting meets WCAG 2.2 AA; mobile-responsive; alt text provided; plain-language summaries; key content in community languages. Disaggregate KPIs by protected characteristics only where k-thresholds are met and risks are acceptable per DPIA.
    Accessibility & Inclusion Essential
  • Ethical storytelling: Align to Bond/Dignified Storytelling principles; avoid retraumatisation; include consent logs.
    Ethics Medium
Better 5
  • Disclosure Control Standard: Apply sadd al-dharā’iʿ to prevent re-identification; Minimum cell size k≥10 (or k≥5 for low-risk categories) for any breakdown; apply primary/complementary suppression; round counts to nearest 5; apply differencing checks for time-series releases; document a ‘safe release checklist’ signed by SIRO/Data Protection Lead.
    Data Governance Essential
  • Live, dynamic KPI dashboard for real-time transparency.
    Technology High
  • Benchmarking against sector impact (e.g., Sphere, ONS Wellbeing).
    Excellence High
  • Publish an ‘Impact Claims Substantiation’ checklist (evidence level, counterfactual assumptions, sample size, limitations) aligned to ASA CAP Code and CMA Green Claims Code.
    Transparency High
  • Regular stakeholder feedback on reported impact.
    Stakeholder Engagement Medium

Related Criteria

CWE-CWR-01 Weekly Dignified Food Support Service (Food Bank, Pantry, or Hot Meals) CWE-CWR-02 Hardship-grant / zakāt emergency fund CWE-CWR-03 Volunteer management: hours logging, safer recruitment & safeguarding CWE-CWR-04 Partnerships with local authorities and community organisations (NGOs/VCSE) CWE-CWR-05 User-impact survey results
Version
2.9.7 2025-11-05

Discussion (1)

Administrator 2026-03-07 11:08:02.841096

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Updated islamic_references from mizan-297.json

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