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CWE-CWR-30 Compassion, Welfare & Environment Community Welfare & Relief CORE Excellence v2.9.7

Taharah (Purity) Facilitation

Assesses the provision of clean, accessible, safe, and well-maintained ablution facilities for all stakeholders. Fulfilling this foundational requirement of Taharah upholds human dignity (karamah al-insan) and enables worship, reflecting a commitment to preserving faith (hifz al-din). It also adheres to the principle of 'no harm' (la darar wa la dirar) by ensuring facilities are safe and hygienic.

Assessment Questions
  1. How does the organization ensure the basic availability and functionality of ablution facilities for all stakeholders?
  2. What documented processes, such as cleaning and maintenance schedules, are in place to ensure the consistent cleanliness and hygiene of the facilities?
  3. How does the organization systematically gather, analyze, and act upon feedback to improve the quality and accessibility of its ablution facilities?
  4. Who is the named responsible person for taharah facilities, and how are risks/KPIs reported to senior leadership?
  5. What are the response-time SLAs for faults during peak times (e.g., Jumu’ah) versus standard hours?
  6. What data or technology does the organization use to proactively enhance the user experience and optimize resource management?
  7. In what ways do the ablution facilities reflect the principles of Iḥsān (excellence) and sustainability?
Evidence Requirements
  • Documented cleaning and maintenance schedules and logs.
  • Legionella risk assessment, written scheme, and temperature/flush logs.
  • TMV service/maintenance certificates (where installed).
  • Ablution area risk assessment and COSHH assessments for cleaning chemicals.
  • Accident/near-miss records specific to slips/trips in wet areas.
  • Photos or videos of the ablution facilities, including accessibility features.
  • Evidence of a formal feedback mechanism and records of actions taken.
  • Accessibility compliance reports or audits.
  • Data reports on facility usage and resource consumption.
Scoring Guidelines
LevelRatingDescription
5 5/5 Excellent: Dedicated separate areas; Audit score ≥90%; User feedback ≥4.5/5; Full accessibility; Documented Legionella/TMV controls; Water efficiency features present.
4 4/5 Good: Functional and clean; Audit score 80-89%; Minor faults fixed <24h; Basic accessibility (step-free); Safety logs up to date.
3 3/5 Basic: Facilities available; Audit score 70-79%; Recurring minor maintenance issues; Cleaning logs exist but inconsistent; Accessibility partially met.
2 2/5 Inadequate: Audit score <70%; Frequent complaints; Missing consumables; Safety/Legionella records incomplete; Poor accessibility.
1 1/5 Non-compliant: No on-site provision and no documented alternative arrangement/signposting.

Related Criteria

CWE-CWR-01 Weekly Dignified Food Support Service (Food Bank, Pantry, or Hot Meals) CWE-CWR-02 Hardship-grant / zakāt emergency fund CWE-CWR-03 Volunteer management: hours logging, safer recruitment & safeguarding CWE-CWR-04 Partnerships with local authorities and community organisations (NGOs/VCSE) CWE-CWR-05 User-impact survey results
Version
2.9.7 2025-11-05

Discussion (1)

Administrator 2026-03-07 12:06:28.933867

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Full import from mizan-297.json

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