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CWE-FSH-02 Compassion, Welfare & Environment Family & Social Harmony CORE Excellence v2.9.7

Post-marital/family counselling service available

Assesses the provision of professional, confidential counselling to uphold family stability. By facilitating reconciliation (sulh) and mercy (rahmah), the organization strengthens the community's core unit. Crucially, this service also supports dignified separation (tasrih bi-ihsan) where reconciliation is not possible or safe, ensuring the prevention of harm (la darar) and the protection of rights.

Assessment Questions
  1. Does the organization provide a documented 'Scope & Safety Statement' distinguishing pastoral support from clinical counselling?
  2. Show your intake triage tool and describe how DASH/child risk screening is completed and audited (target 100%).
  3. Describe your DA safe-contact and 'no joint sessions' protocol; provide a redacted example of a safety plan/referral pathway.
  4. How do you ensure supervision compliance (1.5h/month)? Provide an anonymised supervision log summary.
  5. What are the qualifications of the counsellors (e.g., BACP/UKCP registration)? Do they hold professional indemnity insurance?
  6. How does the counselling process incorporate Islamic objectives of justice (preventing Zulm) and dignified separation (Tasrih bi-ihsan) alongside reconciliation?
  7. What are your current wait times and clinical outcome metrics (e.g., CORE-10)?
Evidence Requirements
  • Policy document: Service Scope, Boundaries & Safety (pastoral vs clinical).
  • Intake/triage form including DASH and child safeguarding screening prompts.
  • Anonymised safeguarding referral log (counts, types, timelines).
  • Sample client information sheet explaining the confidentiality model and couples' consent.
  • Anonymised list of counsellor qualifications (BACP/UKCP/AFT) and insurance certificates.
  • Supervision agreement(s) and anonymised supervision attendance logs.
  • DPIA executive summary and data retention schedule.
  • MOU template + completed due diligence checklist for at least one partner.
  • Service standards dashboard (wait-time target, utilisation, outcomes).
Scoring Guidelines
LevelRatingDescription
5 5/5 Center of Excellence: Comprehensive in-house service with specialist tracks, high accessibility standards, and data-driven quality improvement.
4 4/5 Professional Standard: Service regularly available (in-house or strong partners) with defined wait-time targets, full safeguarding compliance, and outcome monitoring.
3 3/5 Established Service: Formal counselling exists with clinical triage, supervision, and basic safety protocols, but limited scope or availability.
2 2/5 Pastoral Support Only: Basic pastoral care with clear boundaries, safety signposting, and 'no joint sessions' rule for DA, but no clinical counselling.
1 1/5 No counselling service or formal referral pathway.

Related Criteria

CWE-FSH-01 Structured pre-marital courses offered regularly CWE-FSH-03 Community mediation service for disputes CWE-FSH-04 Parenting support or classes offered CWE-FSH-05 Confidential reporting mechanism for domestic abuse and family safety concerns CWE-FSH-06 Marriage Partner Finding Service Available
Version
2.9.7 2025-11-05

Discussion (1)

Administrator 2026-03-07 12:01:27.894886

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Full import from mizan-297.json

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