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CWE-HTE-01 Compassion, Welfare & Environment Housing & Tenancy Excellence CORE Excellence v2.9.7

Adherence to Housing Quality Standards

Adherence to housing standards serves as a direct expression of iḥsān (excellence) and fulfills the vital duty of riʿāyah (stewardship). Providing a secure dwelling (maskan) is fundamental to cultivating tranquility (sakīnah) for residents. This commitment extends beyond mere legal compliance to profoundly impact tenant well-being and safety. By ensuring high-quality living conditions, organizations fulfill the higher objectives of Islamic law (maqāṣid al-sharīʿah), actively safeguarding life (ḥifẓ al-nafs), protecting assets (ḥifẓ al-māl), and upholding human dignity (ḥifẓ al-ʿird).

Compliance 2
  • All properties meet statutory health & safety requirements (gas, fire, electrical, asbestos, legionella) with 100% valid certification.
    Compliance Critical
  • Properties meet Decent Homes Standard and are free from HHSRS Category 1 hazards.
    Quality Essential
Good 5
  • Maintain a comprehensive asset register and compliance calendar with a named Accountable Person.
    Governance & Control Essential
  • A formal repairs policy exists with published SLAs (e.g., Emergency: 24h) and escalation process.
    Service Delivery Essential
  • Specific Damp & Mould policy with defined investigation/remediation timelines (Awaab's Law alignment).
    Health & Safety Critical
  • Complaint handling complies with Housing Ombudsman Complaint Handling Code.
    Process Essential
  • Building Safety Act 2022 compliance formalized (Safety Case/Golden Thread for HRBs).
    Compliance Critical
Better 3
  • 30-year stock condition survey informing fully funded preventative maintenance.
    Asset Management High
  • Adaptations Pathway and reasonable adjustments policy (Equality Act 2010).
    Inclusion High
  • Energy efficiency plan targeting EPC C or above.
    Sustainability Medium

Related Criteria

CWE-HTE-02 Fair & Transparent Tenancy Management
Version
2.9.7 2025-11-05

Discussion (1)

Administrator 2026-03-07 11:08:06.130789

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Updated islamic_references from mizan-297.json

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