Staff Engagement & Satisfaction Measurement
Measures how the organization embodies Shūrā (mutual consultation) and Raḥmah (compassion) by anonymously surveying staff satisfaction. By actively seeking employee feedback, leadership fulfills the Islamic mandate of collaborative decision-making and honors the Amanah (trust) placed in them by their workforce. Rooted in the higher objectives (Maqasid) of preserving human dignity, this consultative process fosters Ukhuwwah (brotherhood) and drives Iḥsān (excellence), leading to a healthier culture, improved retention, and enhanced service delivery for all stakeholders.
Maẓālim
A principle of consultative oversight and grievance-hearing, ensuring justice within an organization.
Muḥāsabah
The principle of ongoing accountability and sincere intention in organizational dealings.
Shūrā
The principle of merciful consultation that builds trust and enables leaders to understand realities without bias.
Raḥmah
The concept of mercy, which demands a safe, non-punitive channel for employee concerns.
Iḥsān
The principle of excellence that calls for continual improvement based on feedback and insights.
Ukhuwwah
The concept of brotherhood that frames employees as brethren whose dignity and well-being must be preserved.
Naṣīḥah
The principle of sincere counsel. A staff satisfaction process is a structured form of Naṣīḥah from the team to the leadership.
Satr
The concept of concealing faults, applied here as the protection of anonymity to allow honest feedback without fear of exposure.
Amanah
The concept of trust and safeguarding confidential information.
Related Criteria
Discussion (1)
📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Updated islamic_references from mizan-297.json
Sign in to post a comment.