Staff/volunteer CPD hours logged; average ≥ 20 h / yr with cohort coverage
This criterion assesses the organization's commitment to continuous learning for all personnel, operationalizing ‘Ilm (knowledge), Kafāʾah (competence), and Amānah (trust). It requires a systematic approach where CPD is not just an average figure but a widely distributed culture of growth. It mandates a minimum average of 20 hours annually, supported by cohort-specific coverage targets to ensure equity. CPD is defined as structured learning (1 hour = 60 mins learning time) including courses, accredited modules, mentoring, and assessed self-study (capped). To ensure Iḥsān (excellence), all non-mandatory learning must include a reflective component (‘niyyah check’ and application), and mandatory compliance training acts as a gateway to service.
- Does the organization have a documented CPD policy with clear 'counting standards' and caps on self-study?
- Is there a Training Needs Analysis (TNA) and competency matrix for key roles?
- What are the mean and median CPD hours per cohort (staff, volunteers, trustees)?
- Does the organization enforce a 'no-training-no-service' rule for safeguarding and beneficiary contact?
- How does the Board assure itself of trustee and staff competence (e.g., annual statement, skills audit)?
- Is there evidence of impact evaluation for significant training spend?
- Are CPD logs managed in compliance with GDPR (retention, access, minimization)?
- CPD Policy with Counting Standard.
- Training Needs Analysis (TNA) and Competency Matrices.
- Quarterly CPD Dashboard (Mean, Median, % Coverage, % Mandatory Compliance).
- Training Matrix showing refresh cycles and completion rates.
- Board minutes evidencing annual CPD assurance/skills audit.
- Sample PDPs and Reflective Logs (anonymized).
- Impact evaluation reports for major training.
| Level | Rating | Description |
|---|---|---|
| 5 | 5/5 | Avg ≥25h; ≥90% of each cohort meets minimum; ≥95% mandatory completion; Impact evidenced (L1-L3). |
| 4 | 4/5 | Avg ≥20h; ≥85% of each cohort meets minimum; ≥90% mandatory completion; TNA & Competency matrix active. |
| 3 | 3/5 | Avg ≥15h; Logging exists but coverage inconsistent (<80% of cohort); Mandatory training mostly complete. |
| 2 | 2/5 | Avg <15h; CPD encouraged but ad-hoc; No systematic TNA or gatekeeping. |
| 1 | 1/5 | No organization-wide CPD program or logging. |
Discussion (1)
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