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JTW-JME-04 Justice, Trade & Work Justice & Market Ethics CORE Excellence v2.9.7

Whistleblowing protection tested (Speak‑Up)

Verifies the annual testing of whistleblower protections to uphold justice (‘adl), trust (amānah), and the duty of enjoining right and forbidding wrong (Qur’an 3:104). This ensures employees and volunteers can safely report misconduct as a form of sincere counsel (naṣīḥah), safeguarding organizational integrity by proactively addressing ethical risks before they harm stakeholders.

Compliance 8
  • Documented whistleblower protection policy applying to staff and ‘workers’ (PIDA scope) with equivalent internal protections for volunteers/trustees.
    Documentation Essential
  • Maintenance of a ‘Prescribed Persons & Regulators Register’ and ‘Serious Incident Reporting Trigger Matrix’ linked to triage.
    Process Essential
  • Documented safeguarding/whistleblowing decision-tree with escalation thresholds and information-sharing boundaries.
    Integration Essential
  • Whistleblowing-specific privacy notice (UK GDPR Art.13/14) and vendor due diligence (security/transfers).
    Data Protection Essential
  • Anti-retaliation provisions including ‘no detriment’ commitment and victimisation monitoring.
    Governance Essential
  • Conflict‑of-interest checks for intake/triage; alternative escalation routes tested.
    Governance Essential
  • Accessibility: multiple languages, disability‑friendly formats, offline options.
    Accessibility Recommended
  • Defined retention schedule and SAR handling protocol.
    Data Protection Essential
Good 1
  • Fair treatment and verification (tathabbut) for named individuals
    Fairness High
Better 7
  • Definition and annual testing of all reporting channels (hotline, email, webform, etc.) with defined pass criteria.
    Monitoring Essential
  • Independent review of test results by Whistleblowing Champion and Audit & Risk/Ethics Committee.
    Governance Essential
  • Documentation of test findings, root cause analysis, and tracked improvements.
    Documentation Essential
  • Negative controls (malicious/vexatious report testing)
    Fairness High
  • Re‑test failed controls within 30–60 days
    Continuous Improvement High
  • Reporter aftercare and detriment monitoring (Lā ḍarar)
    Support High
  • Speak‑Up Culture Index (psychological safety pulse)
    Culture High
Best 2
  • Simulated reporting scenarios (mystery reporter)
    Testing High
  • Periodic red‑team exercises and channel pen‑tests
    Security High

Related Criteria

JTW-JME-01 Independent Maẓālim panel active JTW-JME-02 Dispute resolution timeliness JTW-JME-03 Restorative-justice policy JTW-JME-05 Staff awareness of grievance mechanism JTW-JME-06 Code-compliant complaints policy; learning log published
Version
2.9.7 2025-11-05

Discussion (1)

Administrator 2026-03-07 11:07:54.632258

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Updated islamic_references from mizan-297.json

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