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JTW-JME-13 Justice, Trade & Work Justice & Market Ethics CORE Excellence v2.9.7

Consultation (Shura) in Organisational Practices

Assesses the integration of meaningful consultation (Shura) in decision-making, a core leadership duty (amānah). This ensures decisions reflect the public interest (maṣlaḥah) and uphold justice (ʿadl), building stakeholder trust and improving organizational effectiveness and accountability. Note: Shura is a consultative governance mechanism and does not override the legal decision-making rights of trustees/directors, but informs them; for membership bodies, it complements voting rights, while for service charities, it prioritises beneficiary voice.

Compliance 3
  • Data protection compliance section (Art.6/Art.9 basis, retention, anonymisation, DPIA triggers).
    Compliance Essential
  • Mandatory Accessibility & Safeguarding Checklist for every consultation.
    Accessibility & Safeguarding Essential
  • Conflict‑of‑interest register for advisory groups.
    Governance Important
Good 5
  • A documented policy on stakeholder consultation (Shura) aligned with legal structure.
    Documentation Essential
  • Structured Shura Materiality Matrix with mandatory columns (Category, Threshold, Timeframe, Channels, Exemptions).
    Governance Essential
  • Consultation Charter & Decision Template (incl. equality, dissent, rationale).
    Documentation Essential
  • Feedback loop ('we heard, we did') to stakeholders.
    Process Important
  • Escalation route for consultation complaints (retaliation/exclusion).
    Governance Important
Better 4
  • Co-design of services with beneficiaries (problem definition + option generation)
    Stakeholder Engagement High
  • Stakeholder representation on relevant committees
    Stakeholder Engagement High
  • Inclusion targets and outreach to ‘seldom‑heard’ groups
    Stakeholder Engagement High
  • Use of independent facilitators for sensitive/conflict-prone consultations
    Process Medium
Best 2
  • Minority report protocol and publication
    Transparency High
  • Deliberation weighting rubric (expert vs beneficiary impact)
    Transparency High

Related Criteria

JTW-JME-01 Independent Maẓālim panel active JTW-JME-02 Dispute resolution timeliness JTW-JME-03 Restorative-justice policy JTW-JME-04 Whistleblowing protection tested (Speak‑Up) JTW-JME-05 Staff awareness of grievance mechanism
Version
2.9.7 2025-11-05

Discussion (1)

Administrator 2026-03-07 11:07:56.932308

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Updated islamic_references from mizan-297.json

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