Career guidance and mentoring service (with clear boundaries, safeguarding, and confidentiality)
Evaluates the availability of non-clinical career guidance and mentoring. Guided by the principles of Naṣīḥah (sincere counsel) and Khidma (service), this service helps individuals align their careers with their Ahlīyah (competence). To ensure safety and religious integrity, the service operates under strict boundaries: it does not provide clinical counselling/psychotherapy, nor does it issue fatāwā (religious rulings). Where mental health needs arise, referrals are made to qualified providers. Islamic guidance focuses on work ethic and general principles, grounded in Sadd al-dharā’iʿ (blocking means to harm) to prevent boundary violations. Career guidance serves maqāṣid by developing skills (ḥifẓ al-‘aql) and lawful earning (ḥifẓ al-māl).
- How does the organization facilitate career guidance and mentorship while maintaining clear boundaries (non-clinical)?
- What governance structures (SRO, DSL, DPO) are in place to oversee the service?
- How are mentors selected, trained, and monitored to ensure competence (Ahlīyah) and adherence to ethical boundaries (COI, anti-solicitation)?
- How does the organization manage safeguarding risks, particularly for under-18s (consent, chaperoning, online safety)?
- How are outcomes and service quality measured (KPIs, feedback) and reported to trustees?
- Policy documents: Scope, Safeguarding, Confidentiality, Data Protection (Privacy Notice, ROPA).
- Terms of Reference for service oversight and Minutes showing quarterly trustee review of KPIs/Risks.
- Register of approved mentors with qualifications, DBS checks, and signed COI/Code of Conduct declarations.
- Referral & Escalation logs (anonymized) and MoUs with partners.
- For under-18s: Parental consent forms, online platform risk assessments.
- Performance dashboard showing quarterly metrics and outcome tracking.
| Level | Rating | Description |
|---|---|---|
| 5 | 5/5 | Comprehensive service with qualified professionals, PDCA cycles, external benchmarking, and excellent sustained outcomes. |
| 4 | 4/5 | Service is regularly available with qualified personnel, quarterly KPI reporting, and strong referral partners. |
| 3 | 3/5 | Basic service exists with documented policies (privacy, safeguarding, mentor agreements) but limited scope. |
| 2 | 2/5 | Minimal or ad-hoc availability; lacks formal governance or safeguarding documentation. |
| 1 | 1/5 | No career support service available. |
Discussion (1)
📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Updated islamic_references from mizan-297.json
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