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M1-Pra-10 Compassion, Welfare & Environment Prayer & Ritual Services CORE Excellence v2.9.7

Observance of Islamic Calendar & Special Prayer Provision

This criterion evaluates the organization's commitment to accurately observing the Islamic calendar (Hijri) and providing high-quality, safe, and inclusive facilities for special prayers (Eid, Tarawih, Eclipse, Istisqa). It requires a documented 'Madhhab/Authority Alignment Statement' to manage fiqh variations and an 'Adab al-Ikhtilaf' (ethics of disagreement) policy to ensure communal harmony. The organization must implement a robust 'Event Pack' methodology for high-attendance gatherings, covering capacity modelling, crowd flow, and specific statutory compliance with UK safety laws (Fire Safety Order 2005, HASAWA 1974). It assesses the provision of accessible spaces with parity for women (monitored by a Female Services Lead) and specific adjustments for disabilities. Effective communication is governed by a strict SLA for announcements and full UK GDPR/PECR compliance (including RoPA and DPIA triggers). Environmental stewardship is operationalized through measurable waste and resource targets.

KPI / Measure
MetricSpecial Prayer Excellence Scorecard
Target>90%
FrequencyPer Event / Annual
MethodComposite of: % SLA Adherence + % Safety Audit Pass + % Attendee Satisfaction
UnitComposite Score
Maturity Levels
Level 1: Initial/Ad-hoc

Reactive planning. No formal risk assessments, poor facilities, or lack of clear authority on calendar/prayer times.

Level 2: Developing

Ad-hoc calendar announcements. Basic prayer provision but lacks documented SOPs, formal safety logs, or specific accessibility plans.

Level 3: Established

Formal calendar process exists. Special prayers are safe and organized with basic risk assessments and safeguarding. Women's space is adequate but may lack full parity.

Level 4: Advanced

Consistent calendar SLA adherence, comprehensive SOPs for all prayers, full statutory compliance (Fire/H&S/GDPR), and high-quality women's/disability facilities.

Level 5: Optimizing

Exemplary. Full 'Event Pack' implementation, documented user-testing for accessibility, zero-waste targets met, and proactive education. Recognized as a model for safety and inclusion.

Applicability

Organisation Types

mosque-prayer-space islamic-center community-center

By Organisation Size

SizeApplicabilityNotes
Micro exempt Formal SLAs, SOPs, and detailed event packs are disproportionate for a small volunteer-run prayer room; typically follows a larger local mosque's calendar.
Small partial Requires basic risk assessments and clear calendar alignment, but formal SLAs, decision logs, and extensive SOPs can be scaled down.
Medium full
Large full
Major full

Applicable When

  • The organization provides religious services to the Muslim community.
  • The organization organizes large gatherings for Eid or Ramadan.
  • The organization publishes a prayer calendar.

Not Applicable When

  • The organization does not provide religious services.
  • The organization is a secular entity with no religious functions.

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