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OSI-OSA-01 Outreach & Social Impact Outreach & Social Action CORE Excellence v2.9.7

Published dawah strategy

This criterion assesses whether the organization has a documented, publicly available strategy for its dawah (outreach) activities. It requires a two-layer documentation approach: a Public Summary (outlining objectives, values, and complaints routes) and an Internal Annex (containing sensitive risk, security, and operational details). The strategy must define the scope of dawah activities, ensuring alignment with Islamic ethics (non-coercion, wisdom) and UK regulatory standards (safeguarding, GDPR, governance).

KPI / Measure
MetricStrategy Quality & Implementation Index
TargetSee measurement method
FrequencyQuarterly
MethodScored quarterly: (a) Completeness ≥85% (checklist including ROPA, SIR, MFA); (b) Public Summary live and updated ≤12 months; (c) Implementation ≥80% of planned activities; (d) Metric Balance (Outcome, Safeguarding, Aftercare, Do-No-Harm); (e) Annual review closed ≤90 days.
UnitPercentage
Maturity Levels
Level 1: Initial/Ad-hoc

Dawah activities are conducted on an ad-hoc basis with no documented plan or strategy.

Level 2: Developing

An informal or unwritten approach to dawah exists. Key elements like goals or target audiences are discussed internally but are not formally documented.

Level 3: Established

A formal, documented dawah strategy exists for internal use. It outlines basic objectives, methods, and target audiences but lacks specific outreach compliance controls.

Level 4: Advanced

A 2-layer strategy (Public Summary + Internal Annex) is active. Core compliance (SIR, ROPA, Safeguarding Protocol, MFA) is evidenced. Basic metrics are tracked.

Level 5: Optimizing

Comprehensive strategy with advanced impact measurement (outcomes/aftercare) and learning loops. The organization actively shares non-sensitive learnings and tools with the sector.

Applicability

Organisation Types

islamic-center community-center charity-relief humanitarian-aid zakat-sadaqah-body islamic-school-madrasa educational-institution supplementary-school islamic-university-college youth-organization womens-organization student-islamic-society advocacy-campaign-group umbrella-organization representative-body media-publication islamic-broadcasting professional-association trade-body sports-recreation arts-culture healthcare-service counselling-mental-health elderly-care mosque-prayer-space

By Organisation Size

SizeApplicabilityNotes
Micro partial Formal published strategy documents and complex logs are disproportionate; a simple ethical statement on non-coercion suffices.
Small partial Scaled down to basic public ethical commitments and simple safeguarding rules; full internal annexes and ROPA extracts are disproportionate.
Medium full
Large full
Major full

Applicable When

  • The organization engages in activities that could be considered Dawah, even indirectly.
  • The organization has the resources and mandate to conduct outreach activities.
  • Where the organization is a specified authority (e.g., schools, FE/HE), the strategy evidences Prevent duty compliance.

Not Applicable When

  • The organization explicitly refrains from any form of Dawah as part of its mission and operations (e.g. by design the organization does not engage with external communities).
  • Funeral service providers and certification bodies may not need a public dawah strategy.

Discussion (1)

Administrator 2026-03-07 12:06:36.039912

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Full import from mizan-297.json

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