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OSI-OSA-02 Outreach & Social Impact Outreach & Social Action CORE Excellence v2.9.7

Number of public events

Evaluates the commitment to hosting at least six public events annually. Public events are externally advertised gatherings open to non-members and the wider community (including online/hybrid). They exclude routine worship services (e.g., Jumu‘ah), internal member-only meetings/classes, and staff/volunteer trainings. A recurring series counts as one event unless each session has: (a) a separately advertised registration page or flyer, (b) distinct learning objectives, and (c) separate attendance and evaluation records. This practice embodies *ta‘āruf* (mutual acquaintance) and serves the public good (*maṣlaḥa*), building crucial bridges with the wider community, enhancing public trust, and fostering greater social cohesion.

KPI / Measure
MetricNumber of public events
Target≥6
FrequencyAnnual
MethodCount of events meeting definition (series counts as 1 unless distinct)
UnitCount
Maturity Levels
Level 1: Initial/Ad-hoc

Ad-hoc approach: Fewer than six public events are held annually. No formal governance or risk assessment is in place.

Level 2: Developing

Quantitative target met: At least six public events are held. Basic compliance (insurance, risk assessment) is evident, but accessibility and promotion are inconsistent. Metrics focus solely on counting events.

Level 3: Established

Purposeful engagement: Six+ events held with signed governance approvals and completed accessibility checklists. Feedback is collected. Events align with ta‘āruf/maṣlaḥa. Data protection notices are visible.

Level 4: Advanced

Strategic outreach: Events exceed targets with high occupancy/engagement. Promotion is inclusive (plain-language, diverse channels). Partnerships are governed by MOUs. Detailed metrics (new attendees, conversion) are tracked. Safeguarding includes recorded 'regulated activity assessments'.

Level 5: Optimizing

Exemplary community building: A leader in engagement with ≥8 high-impact events. Trust/cohesion is measured year-on-year. Events are fully accessible and sustainable (ISO 20121). Post-event learning loops drive continuous improvement. Conversion rates demonstrate deep community integration.

Applicability

Organisation Types

mosque-prayer-space islamic-center community-center charity-relief humanitarian-aid zakat-sadaqah-body islamic-school-madrasa educational-institution supplementary-school islamic-university-college youth-organization womens-organization student-islamic-society advocacy-campaign-group umbrella-organization representative-body media-publication islamic-broadcasting sports-recreation arts-culture

By Organisation Size

SizeApplicabilityNotes
Micro exempt Mandating 6 public events per year and formal signed paperwork is disproportionate for volunteer-run micro charities.
Small partial Expectation of 6 events may be high; documentation and approval requirements should be simplified to match limited administrative capacity.
Medium full
Large full
Major full

Applicable When

  • The organization has a community-facing mandate.
  • The organization has resources to host public events.
  • The organization aims to raise awareness, educate, or engage with the public.
  • Online or hybrid formats are acceptable; organisations may co‑host with partners to reach the public and share costs while retaining oversight and compliance.

Not Applicable When

  • The organization is solely focused on internal operations and has no external engagement strategy.
  • The organization lacks the capacity or resources to host public events.

Discussion (1)

Administrator 2026-03-07 11:08:07.655596

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Updated islamic_references from mizan-297.json

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