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OSI-OSA-08 Outreach & Social Impact Outreach & Social Action CORE Excellence v2.9.7

Civic engagement & advocacy with local government/stakeholders

Assesses the organization's engagement in civic activities and advocacy with local government or relevant stakeholders. It evaluates the commitment to representing community interests through a Board-approved strategy that balances sincere counsel (nasiha) with wisdom (hikmah), ensuring strict adherence to non-partisan charity law (CC9), electoral regulations (PPERA), and data ethics (GDPR), while delivering measurable public benefit (maslahah).

KPI / Measure
MetricCivic Engagement Balanced Scorecard
TargetMaturity dependent (e.g., Level 4 = 6+ meetings, 2+ outcomes)
FrequencyAnnual
MethodComposite score of Output (meetings), Quality (briefs), Outcomes (policy changes), and Compliance (CC9/PPERA checks)
UnitScorecard
Maturity Levels
Level 1: Initial/Ad-hoc

Engagement is informal and reactive. The organization may occasionally sign a petition or attend a public meeting when prompted by an urgent issue, but there is no planned approach to civic engagement.

Level 2: Developing

Engagement is defined but inconsistent. A stakeholder map exists, but engagement is ad-hoc (<2 meetings/yr) and largely reactive. Compliance checks are informal.

Level 3: Established

Engagement is proactive and structured. A Board-approved plan is in place with quarterly issue scanning. The organization meets officials regularly (≥4/yr), participates in at least one coalition, and uses formal compliance checklists.

Level 4: Advanced

Engagement is strategic and influential. The organization is a recognized voice, meeting officials ≥6 times/yr with demonstrated Tier 1 impact (e.g., policy briefs accepted). It has a robust election playbook and manages conflicts transparently.

Level 5: Optimizing

Engagement is exemplary and shapes the civic landscape. The organization co-designs solutions with government (e.g., working groups), holds multi-year MoUs, achieves Tier 2+ outcomes (policy/funding changes), and publishes annual impact reports.

Applicability

Organisation Types

community-center charity-relief humanitarian-aid zakat-sadaqah-body youth-organization womens-organization student-islamic-society advocacy-campaign-group umbrella-organization representative-body mosque-prayer-space islamic-center islamic-school-madrasa educational-institution supplementary-school islamic-university-college sports-recreation arts-culture healthcare-service counselling-mental-health elderly-care

By Organisation Size

SizeApplicabilityNotes
Micro exempt Formal advocacy plans, theories of change, and PPERA compliance checklists are entirely disproportionate for volunteer-run groups.
Small optional May engage local councillors informally, but formal board-approved plans, budgets, and quarterly stakeholder logs are not expected.
Medium partial Requires basic CC9 compliance and a simple stakeholder list, but complex theories of change and formal PPERA checklists can be scaled down.
Large full
Major full

Applicable When

  • Organization operates within a local community
  • Organization's activities have implications for local governance
  • Organization seeks to represent community interests to local government

Not Applicable When

  • Organization operates solely online with no physical presence in a community
  • Organization's activities are purely internal and do not impact external stakeholders
  • Organization is explicitly prohibited by its constitution or by law from engaging in political or advocacy activities

Discussion (1)

Administrator 2026-03-07 11:08:08.754625

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Updated islamic_references from mizan-297.json

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