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OSI-OSA-08 Outreach & Social Impact Outreach & Social Action CORE Excellence v2.9.7

Civic engagement & advocacy with local government/stakeholders

Assesses the organization's engagement in civic activities and advocacy with local government or relevant stakeholders. It evaluates the commitment to representing community interests through a Board-approved strategy that balances sincere counsel (nasiha) with wisdom (hikmah), ensuring strict adherence to non-partisan charity law (CC9), electoral regulations (PPERA), and data ethics (GDPR), while delivering measurable public benefit (maslahah).

Basic 1
  • Regular engagement with local officials/MPs (≥2 times/yr baseline; higher for advanced maturity).
    Performance Essential
Good 9
  • A Board-approved advocacy plan defining scope, CC9 charitable purpose rationale, SMART objectives, theory of change, and budget.
    Strategy & Governance Essential
  • A maintained stakeholder map with named relationship owners, quarterly review frequency, risk ratings, and engagement logs.
    Process Essential
  • A documented Shūrā protocol ensuring demographic representativeness, safeguarding, and transparent handling of community feedback (amanah).
    Process Important
  • Mandatory pre-campaign compliance checks: (A) CC9 (charity law), (B) PPERA (electoral spending), (C) GDPR/PECR (data).
    Compliance Essential
  • A comprehensive non-partisan policy covering: no endorsements, equal access, branding rules, and conflict management (CC29).
    Policy Essential
  • A 'Regulated Period Playbook' (election readiness) including spending trackers, volunteer briefings, and approval workflows.
    Risk Management Essential
  • Documented advocacy goals and outcomes linked to community needs.
    Performance Essential
  • Strategic selection of engagement areas based on community needs and capacity
    Strategy High
  • Collaboration with other community groups on joint campaigns with clear MoUs
    Collaboration High
Better 3
  • 'Ethical red lines' for coalitions: ensuring no collective blame, verification (tathabbut), and fairness
    Ethics High
  • Public reporting on engagement activities and outcomes (Annual Civic Engagement Summary)
    Transparency Medium
  • Measuring the impact of advocacy efforts using a tiered evidence framework
    Continuous Improvement High

Related Criteria

OSI-OSA-01 Published dawah strategy OSI-OSA-02 Number of public events OSI-OSA-03 Convert-care pathway active OSI-OSA-04 Digital outreach quality (SEO, reply time) OSI-OSA-05 Event feedback average score
Version
2.9.7 2025-11-05

Discussion (1)

Administrator 2026-03-07 11:08:08.754625

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Updated islamic_references from mizan-297.json

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