Skip to Content
OSI-OSA-15 Outreach & Social Impact Outreach & Social Action CORE Excellence v2.9.7

Challenging Misinformation & Islamophobia

Assesses the organization's capacity and strategy to monitor, challenge, and correct misinformation, negative stereotypes, and Islamophobic narratives in the public domain, thereby defending the community's dignity and right to fair representation. This effort is rooted in the Maqasid (higher objectives) principle of Hifz al-Ird (preservation of dignity) and the Islamic mandate for Tabyin (verification of truth). By actively countering falsehoods, the organization upholds 'Adl (justice) and protects vulnerable populations from societal harm.

KPI / Measure
MetricResponse & Correction Metrics
TargetTriage <2hrs; Review 100%
FrequencyPer Incident / Quarterly
MethodComposite Score
UnitTime / Percentage
Maturity Levels
Level 1: Initial/Ad-hoc

Reactive & Ad-Hoc: The organization responds to misinformation or Islamophobic incidents on a case-by-case basis, typically when directly targeted or alerted by the community. There is no formal monitoring or strategy.

Level 2: Developing

Monitoring & Responding: A formal process or designated role exists to monitor public discourse for key issues. The organization develops planned, timely responses (e.g., press releases, social media posts) to correct significant inaccuracies.

Level 3: Established

Proactive & Strategic: The organization implements a documented strategy that includes proactive measures, such as creating and disseminating positive counter-narratives, building relationships with local media, and providing community training on media literacy.

Level 4: Advanced

Collaborative & Influential: The organization actively builds and leads coalitions with other Muslim and non-Muslim civil rights groups to launch joint campaigns. It engages in advocacy with media outlets and tech platforms to improve reporting standards and content moderation policies.

Level 5: Optimizing

Systemic & Narrative-Shaping: The organization is a recognized thought leader, producing original research on Islamophobia trends and solutions. It actively shapes public discourse, influences policy, and provides expert commentary that sets the agenda, systemically challenging the structures that produce misinformation.

Applicability

Organisation Types

islamic-center community-center charity-relief humanitarian-aid zakat-sadaqah-body islamic-school-madrasa educational-institution islamic-university-college youth-organization womens-organization student-islamic-society advocacy-campaign-group umbrella-organization representative-body media-publication islamic-broadcasting general-enterprise social-enterprise community-interest-company

By Organisation Size

SizeApplicabilityNotes
Micro exempt Formal crisis comms policies, legal review triggers, and active monitoring systems are highly disproportionate for small volunteer-run groups.
Small partial Scaled down to basic crisis guidelines and CC9 awareness; formal monitoring systems and dedicated rapid response teams are disproportionate.
Medium partial Requires a formal policy and designated lead, but dedicated rapid response teams and complex keyword monitoring systems can be simplified.
Large full
Major full

Applicable When

  • The organization engages with the public through services, programs, or communication.
  • The organization aims to uphold Islamic values of justice and fairness.
  • The organization operates in a context where misinformation or Islamophobia is prevalent.

Not Applicable When

  • The organization has a very narrow scope of activity and does not engage with the wider public or community.
  • The organization primarily focuses on internal operations and has no external communication or outreach strategy.

Discussion (1)

Administrator 2026-03-07 11:08:09.900850

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Updated islamic_references from mizan-297.json

Sign in to post a comment.