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CWE-CWR-09 Compassion, Welfare & Environment Community Welfare & Relief CORE Excellence v2.9.7

Needs-assessment with stakeholders

Assesses whether the organization conducts systematic, mixed-method needs and assets assessments with community stakeholders (including marginalised groups) to ensure its welfare and health services are relevant, safe, accessible, effective, and co-designed where appropriate. This collaborative approach embodies the Islamic principle of shura (mutual consultation), ensuring interventions address the community's true maslahah (public interest). Engaging vulnerable populations helps fulfill the Maqasid al-Shariah (objectives of Islamic law) aimed at hifz al-nafs (preservation of life) and upholding human dignity.

Compliance 3
  • A DPIA is completed where special category data is processed; if DPA 2018 Schedule 1 applies, an APD is maintained and ROPA updated.
    Compliance Essential
  • A safeguarding and H&S risk assessment is operationalised (named lead, disclosure protocol, lone-working controls, online safety).
    Compliance Essential
  • An inclusion/accessibility plan (language support, reasonable adjustments) is documented based on EHRC guidance.
    Compliance Essential
Good 5
  • A ‘formal needs assessment’ is conducted at least every 3 years, defined by: a written ToR, stakeholder/sampling plan, mixed methods, documented prioritisation method, and an approved report.
    Process Essential
  • Diverse stakeholder participation is secured via a management-approved map and recruitment plan.
    Process Essential
  • Board (or delegated committee) approves the assessment cycle and final report; a ‘Needs-to-Decisions Log’ tracks recommendations.
    Governance Essential
  • Mixed-methods approach (surveys, focus groups, interviews)
    Excellence High
  • Transparent sharing of findings with the community
    Transparency High
Better 8
  • An anonymised community-facing summary is published within 60 days; a ‘You said, we did’ action log is updated quarterly.
    Transparency Essential
  • Annual light-touch pulse assessments are conducted between deep-dives, with triggers defined for interim reassessments.
    Process Recommended
  • Anti-elite-capture design (separate sessions, anonymous channels)
    Stakeholder Engagement High
  • An asset-based approach identifying community strengths
    Innovation High
  • Collaborative priority-setting with stakeholders
    Collaboration High
  • Trauma-informed and safeguarding-first engagement practices
    Ethics High
  • Accessibility and language inclusion (BSL, Easy Read, translations)
    Inclusion High
  • Public 'You said, we did' action logs
    Transparency High
Best 1
  • Participatory co-design/participatory action research methods
    Innovation High

Related Criteria

CWE-CWR-01 Weekly Dignified Food Support Service (Food Bank, Pantry, or Hot Meals) CWE-CWR-02 Hardship-grant / zakāt emergency fund CWE-CWR-03 Volunteer management: hours logging, safer recruitment & safeguarding CWE-CWR-04 Partnerships with local authorities and community organisations (NGOs/VCSE) CWE-CWR-05 User-impact survey results
Version
2.9.7 2025-11-05

Discussion (1)

Administrator 2026-03-07 11:08:00.608816

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Updated islamic_references from mizan-297.json

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