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CWE-CWR-16 Compassion, Welfare & Environment Community Welfare & Relief CORE Excellence v2.9.7

Bereavement support available

Evaluates the provision of religiously sensitive bereavement support, a core expression of Islamic *raḥmah* (mercy) and *muʾāzarah* (mutual aid). Providing this care builds community trust and supports stakeholder well-being, fulfilling an essential duty and demonstrating operational compassion. Offering structured *taʿziyah* (consolation) aligns directly with the *Maqāṣid al-Sharīʿah* (objectives of Islamic law) by safeguarding emotional resilience and *ḥifẓ al-nafs* (preservation of the soul). This empathetic engagement reinforces *takāful* (social solidarity) during profound grief.

Compliance 3
  • A safeguarding and crisis protocol is in place (adult/child), including suicide/self-harm risk response aligned to NHS/local crisis teams, domestic abuse signposting, and Local Authority pathways.
    Safeguarding Essential
  • Lawful processing is documented: Identify Art 6 basis (e.g., Legitimate Interest, Consent) and Art 9 condition (e.g., Explicit Consent, or 9(2)(d) for members). Where DPA 2018 Schedule 1 is used, maintain an Appropriate Policy Document (APD).
    Data Protection Essential
  • Records of support are maintained using a standard case note template (needs, support given, risk flags) with a defined retention schedule and anonymisation for reporting.
    Monitoring Essential
Basic 1
  • Bereavement support is available (in-house or via formal referral).
    Infrastructure Essential
Good 8
  • A documented policy defines the service scope as pastoral support (taʿzīyah) and practical signposting, distinct from clinical counselling, to prevent scope creep.
    Governance Essential
  • Staff/volunteers are trained and competency-assessed (including role-play and knowledge of rites).
    Training Essential
  • Information on Islamic funeral rites (janāzah) and a 'Do's/Don'ts' of Islamic grief etiquette (reviewed by a scholar) is available to the bereaved.
    Process Essential
  • Formal referral pathways (MOUs) are established with qualified partners, specifying service eligibility, response SLAs, data sharing (DSA), and cultural competence.
    Partnerships Essential
  • A rapid response pathway targets initial contact within 24 hours. Maintain an 'Urgent Burial Pack' (Coroner guidance, release templates, authorised signatories) to facilitate quick release.
    Process Essential
  • Provide scheduled reflective practice supervision (clinical supervision if delivering therapy) and debriefing for staff/volunteers; integrate role-based risk assessment (HSWA 1974).
    Staff Wellbeing Essential
  • Ensure accessible delivery: defined interpreter procurement, gender-sensitive options, child/young person pathways with parental consent rules, and accessible formats.
    Accessibility Essential
  • Community awareness campaigns about the availability of support and Islamic grief etiquette.
    Stakeholder Engagement High
Better 4
  • Provision of both group and individual support options
    Excellence High
  • Long-term follow-up to support individuals through the grieving process
    Sustainability High
  • Links to relevant services (e.g., financial advice, legal aid)
    Collaboration High
  • Peer support networks for specific types of loss (e.g., widows, parents).
    Community Building Medium

Related Criteria

CWE-CWR-01 Weekly Dignified Food Support Service (Food Bank, Pantry, or Hot Meals) CWE-CWR-02 Hardship-grant / zakāt emergency fund CWE-CWR-03 Volunteer management: hours logging, safer recruitment & safeguarding CWE-CWR-04 Partnerships with local authorities and community organisations (NGOs/VCSE) CWE-CWR-05 User-impact survey results
Version
2.9.7 2025-11-05

Discussion (1)

Administrator 2026-03-07 12:06:24.414786

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Full import from mizan-297.json

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