CWE-CWR-18
Compassion, Welfare & Environment
Community Welfare & Relief
CORE
Excellence
v2.9.7
Mental health awareness training for staff/volunteers
Assesses whether the organization provides mental health awareness training for its staff and volunteers to equip them to recognize and respond appropriately to mental health concerns in the community, supported by robust internal governance, data protection, and support systems. Rooted in the Maqasid (higher objectives) of hifz al-aql (preservation of intellect) and hifz al-nafs (preservation of life), this training fosters rahmah (compassion). It ensures personnel embody takaful (mutual solidarity) when assisting vulnerable individuals facing psychological hardships.
UK Charity Law
- The Essential Trustee (CC3) (Safeguarding, duty of care)
- Safeguarding for charities (2018 updated guidance)
ISO Standards
- ISO 45001:2018 — OHSMS - Psychosocial hazards
- ISO 10015:2019 — QM - Competence & training
Excellence Frameworks
- EFQM Model
- Baldrige Framework
- Islamic Ihsan
Related Criteria
CWE-CWR-01 Weekly Dignified Food Support Service (Food Bank, Pantry, or Hot Meals)
CWE-CWR-02 Hardship-grant / zakāt emergency fund
CWE-CWR-03 Volunteer management: hours logging, safer recruitment & safeguarding
CWE-CWR-04 Partnerships with local authorities and community organisations (NGOs/VCSE)
CWE-CWR-05 User-impact survey results
Version
2.9.7
2025-11-05
Discussion (1)
Administrator
2026-03-07 11:08:01.900995
📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Updated islamic_references from mizan-297.json
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