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CWE-CWR-20 Compassion, Welfare & Environment Community Welfare & Relief CORE Excellence v2.9.7

Structured well-being programme uptake

Assesses if the organization provides a structured program addressing holistic well-being (physical, mental, spiritual, social) and can demonstrate significant community uptake. Core activities are recurring, structured sessions with defined curricula and registered cohorts (e.g., 6–12 week courses), distinct from one-off events. This aligns with the Maqasid al-Shariah (objectives of Islamic law), particularly Hifz al-Nafs (preservation of life) and Hifz al-Aql (preservation of intellect), ensuring sustained Aafiyah (holistic well-being) within the community.

KPI / Measure
MetricWell-being programme uptake rate
TargetCohort: ≥70% (≥80% for 5/5); Open-access: ≥70% capacity.
FrequencyMonthly (attendance), quarterly (outcomes).
MethodCohort: (Total attended sessions ÷ Total available sessions for enrolled) × 100. Open-access: (Attendees ÷ Safe capacity) × 100.
UnitPercentage
Maturity Levels
Level 1: Initial/Ad-hoc

Ad-hoc, informal well-being activities are occasionally offered in response to specific needs, with no formal structure or tracking.

Level 2: Developing

Some structured well-being activities are offered, but they are siloed and typically focus on only one or two dimensions (e.g., spiritual talks or social gatherings).

Level 3: Established

A formal, structured well-being program is established, addressing at least three of the four dimensions. Uptake is monitored with moderate attendance (50–69%) for core/cohort activities.

Level 4: Advanced

A holistic, structured well-being program consistently addresses all four dimensions. The organization demonstrates significant uptake (70–79% attendance for core/cohort activities or ≥70% capacity utilization for open-access sessions). At least one documented improvement based on feedback or data per quarter.

Level 5: Optimizing

The holistic program is embedded in organizational culture with sustained high uptake (≥80% attendance/utilization). Demonstrates two or more documented service improvements per year that measurably increase uptake/retention or reduce inequity gaps, evidenced by before/after KPI comparison.

Applicability

Organisation Types

islamic-center community-center youth-organization womens-organization student-islamic-society islamic-school-madrasa educational-institution supplementary-school islamic-university-college charity-relief humanitarian-aid zakat-sadaqah-body healthcare-service counselling-mental-health elderly-care mosque-prayer-space

By Organisation Size

SizeApplicabilityNotes
Micro exempt Disproportionate for volunteer-run groups; informal community activities do not require complex SOPs or certified facilitators.
Small optional Nice-to-have if specific well-being activities are run, but a full multi-dimensional framework and formal curriculum is too burdensome.
Medium partial Should implement scaled-down frameworks, basic SOPs, and ensure qualified facilitators for the specific activities they offer, rather than a full multi-dimensional curriculum.
Large full
Major full

Applicable When

  • The organization provides direct services to the community.
  • The organization has the capacity to implement structured programs.
  • The organization has the resources to track participant uptake/attendance.
  • The organization's activities include social, educational, or healthcare dimensions.
  • For mosque/prayer-space archetypes, this criterion applies only where structured community well-being programs are delivered (beyond prayer services).

Not Applicable When

  • The organization primarily focuses on internal operations (e.g., standard setting without community programs).
  • The organization lacks direct community engagement.
  • The organization is solely focused on providing prayer space with no community programmes.

Discussion (1)

Administrator 2026-03-07 12:06:25.684670

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Full import from mizan-297.json

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