Skip to Content
CWE-CWR-28 Compassion, Welfare & Environment Community Welfare & Relief CORE Excellence v2.9.7

Policy for Prayer (Salat) Facilitation

Assesses whether the organisation has a documented policy and provides safe, accessible, and clean prayer/ablution facilities. This criterion applies to staff, volunteers, and on-site visitors/service users. The policy must define access/booking rules, privacy arrangements, and priority during peak times (e.g., Jumu‘ah). Where premises constraints (e.g., leased sites) limit full provision, the organisation must document reasonable alternatives (nearby facilities, staggered breaks, portable kits) and the rationale.

KPI / Measure
MetricPrayer Facilitation Effectiveness (PFI)
Target≥80 (Level 4) within 12 months; ≥90 (Level 5) within 24 months.
FrequencyQuarterly audit; biannual survey; quarterly KPI review.
MethodComposite: 40% Audit, 40% Satisfaction, 20% Compliance.
UnitIndex 0–100
Maturity Levels
Level 1: Initial/Ad-hoc

Ad-hoc accommodation for prayer exists. Staff may use personal or multi-purpose spaces, but there is no dedicated, formally recognised facility. No official policy or time allocation is in place.

Level 2: Developing

A basic, dedicated space for prayer is provided. It is kept reasonably clean, but may lack proper ablution (wudu) facilities. Prayer times are informally acknowledged, but not integrated into official work schedules.

Level 3: Established

A documented policy on prayer facilitation is in place and communicated to staff. A clean, accessible, and dedicated prayer room with adequate ablution facilities is available. Official breaks are permitted for daily prayers. Facility audit ≥70/100 and user satisfaction ≥75% with ≥50% response rate; documented policy communicated annually.

Level 4: Advanced

The organisation actively facilitates congregational prayers (Jama'ah) by publishing prayer times and encouraging group prayer. Separate, well-maintained facilities for men and women are provided. Special arrangements are made for Jumu'ah. Rota arrangements are equality-impact assessed to ensure no group is unfairly burdened; coverage adjustments are shared equitably and reviewed quarterly. Reasons for any refusal are documented, proportionate, and time-bound.

Level 5: Optimizing

Prayer facilitation is an integral part of the organisation's employee well-being strategy. Facilities are exemplary in cleanliness, comfort, and accessibility (including for persons with disabilities). The organisation actively fosters a prayer-friendly culture, potentially providing resources like an Imam or educational sessions, and serves as a benchmark for other organisations. Audit ≥90/100, satisfaction ≥90%, quarterly reviews, zero high-severity H&S incidents in prayer/wudu areas for 12 months. Publishes anonymised uptake/satisfaction metrics.

Applicability

Organisation Types

mosque-prayer-space islamic-center community-center charity-relief humanitarian-aid zakat-sadaqah-body islamic-school-madrasa educational-institution supplementary-school islamic-university-college youth-organization womens-organization student-islamic-society advocacy-campaign-group umbrella-organization representative-body media-publication islamic-broadcasting professional-association trade-body sports-recreation arts-culture healthcare-service counselling-mental-health elderly-care funeral-service bereavement-support certification-body standards-organization restaurant butcher-meat-supplier food-manufacturer catering-service bank general-enterprise social-enterprise community-interest-company advisory-consultancy legal-practice private-school training-provider private-healthcare-clinic counselling-practice bookstore-retail fashion-retail ecommerce-platform

By Organisation Size

SizeApplicabilityNotes
Micro partial Formal documented policies and BS 8300 access statements are disproportionate; basic space provision, Qibla marking, and time allowance apply.
Small partial Basic policy and clean space expected, but formal architectural access statements (BS 8300) can be scaled down to a simple reasonable adjustments log.
Medium full
Large full
Major full

Applicable When

  • The organization employs staff or serves users who are Muslim.
  • The organization has physical premises where prayer facilities can be provided.
  • Where premises are leased or field-based, the policy covers landlord permissions, portable prayer kits, and temporary risk controls (e.g., tarpaulin, portable ablution, spill kits).

Not Applicable When

  • The organization has no staff or service users who are Muslim.
  • The organization operates exclusively online with no physical presence.

Discussion (1)

Administrator 2026-03-07 12:06:28.130296

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Full import from mizan-297.json

Sign in to post a comment.