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CWE-CWR-29 Compassion, Welfare & Environment Community Welfare & Relief CORE Excellence v2.9.7

Ramadan Observance Support

Evaluates the organization's embodiment of Raḥmah (mercy) by actively supporting fasting stakeholders, including staff, volunteers, and service users. This fosters a compassionate environment, sustains well-being and operational effectiveness, and upholds the spiritual objectives of Ṣawm (fasting) while safeguarding health, safety, and inclusion through reasonable adjustments and risk controls. Rooted in the principle of Rafʿ al-Ḥaraj (removal of hardship) and the Maqāṣid (objectives) of preserving both faith and life, this approach ensures religious devotion does not cause undue physical burden.

Assessment Questions
  1. How does the organization formally recognize and accommodate the needs of fasting stakeholders during Ramadan?
  2. How were fasting stakeholders consulted in designing the Ramadan arrangements (e.g., focus group, staff forum), and what changed as a result?
  3. What specific policies and flexible arrangements (e.g., reduced hours, remote work, break adjustments) are in place to support well-being and productivity?
  4. How are managers equipped and guided to support their fasting team members, particularly in managing workloads and expectations?
  5. In what ways does the organization facilitate the spiritual aspects of Ramadan within the workplace (e.g., providing prayer spaces, accommodating time for religious observance)?
  6. What mechanisms are used to gather feedback from fasting stakeholders on the effectiveness of the support provided?
  7. What OH&S risk and equality impact assessments are carried out for safety‑critical roles during Ramadan and what controls result?
  8. How are Eid al‑Fiṭr leave requests planned and fairly allocated, and how are appeals handled?
  9. How are service users accommodated (hours, communication, facilities) and how are vulnerable beneficiaries signposted to medical advice?
  10. How do you lawfully collect and protect any data on religious observance (UK GDPR/DPA 2018)?
Evidence Requirements
  • Official HR policies or guidelines related to Ramadan working arrangements, including anti-detriment statement.
  • Internal communications (e.g., emails, intranet announcements) detailing Ramadan support measures.
  • Guidance documents or training materials provided to managers on supporting fasting employees.
  • Evidence of flexible work arrangements being implemented (e.g., anonymized schedules, approval records).
  • Results from employee surveys or feedback sessions specifically addressing Ramadan support.
  • Photos or descriptions of facilities provided, such as designated prayer rooms or quiet areas.
  • OH&S risk assessments and Equality Impact Assessments with specific 'Ramadan control set'.
  • Incident/near-miss logs and First Aid records covering fatigue/dehydration.
  • Ramadan rota/meeting blackout schedules and Eid leave allocation records.
  • Privacy notice excerpt, ROPA entry, and Appropriate Policy Document (APD) for religious data processing.
  • External comms/screenshots for service‑hour changes and appointment options.
Scoring Guidelines
LevelRatingDescription
5 5/5 Comprehensive policy with excellent support measures, highly valued by staff/users; data-driven improvement.
4 4/5 A clear policy is in place with good support measures offered; proactive risk management.
3 3/5 The organization proactively provides comprehensive support, including risk/EIA for fasting stakeholders, flexible arrangements, and designated spaces.
2 2/5 Basic policy and request process exist; adjustments are case-by-case (breaks/shift swaps) and primarily compliance-driven.
1 1/5 No support measures are in place.

Related Criteria

CWE-CWR-01 Weekly Dignified Food Support Service (Food Bank, Pantry, or Hot Meals) CWE-CWR-02 Hardship-grant / zakāt emergency fund CWE-CWR-03 Volunteer management: hours logging, safer recruitment & safeguarding CWE-CWR-04 Partnerships with local authorities and community organisations (NGOs/VCSE) CWE-CWR-05 User-impact survey results
Version
2.9.7 2025-11-05

Discussion (1)

Administrator 2026-03-07 12:06:28.590691

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Full import from mizan-297.json

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