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CWE-CWR-29 Compassion, Welfare & Environment Community Welfare & Relief CORE Excellence v2.9.7

Ramadan Observance Support

Evaluates the organization's embodiment of Raḥmah (mercy) by actively supporting fasting stakeholders, including staff, volunteers, and service users. This fosters a compassionate environment, sustains well-being and operational effectiveness, and upholds the spiritual objectives of Ṣawm (fasting) while safeguarding health, safety, and inclusion through reasonable adjustments and risk controls. Rooted in the principle of Rafʿ al-Ḥaraj (removal of hardship) and the Maqāṣid (objectives) of preserving both faith and life, this approach ensures religious devotion does not cause undue physical burden.

Basic 3
  • Provide (as a minimum) a private quiet/rest space available during breaks; and (where feasible) a dedicated prayer space. Provide ablution access or documented alternatives.
    Infrastructure Important
  • Flexible working hours or break times are offered to fasting staff via a formal request process
    Process Important
  • Publish Ramadan service-hour changes >2 weeks prior and offer appointment options avoiding late-afternoon fatigue
    Stakeholder Engagement Important
Good 5
  • A documented policy or set of guidelines for Ramadan is communicated, including an anti-detriment statement
    Documentation Important
  • Implement a 'Ramadan OH&S control set' for safety-critical roles (e.g., shift adjustments, micro‑breaks, stop-work authority) and define escalation paths
    Risk Management Critical
  • Establish a transparent Eid leave policy (allocation method, deadline, appeals) with fairness controls
    Process Important
  • Conduct and document Equality Impact Assessments for Ramadan arrangements to prevent indirect discrimination
    Risk Management Critical
  • Guidance on inclusive team culture: avoid pressuring fasting staff to attend food events
    Culture High
Better 4
  • Provision of facilities for Iftar (breaking the fast) for staff working late
    Stakeholder Engagement Medium
  • Client-facing hospitality protocol: provide non-food options and allow delegation of tasting/food handling
    Process Improvement Medium
  • Meeting/training blackout windows in late afternoon; prioritise mornings for cognitively demanding tasks
    Process Improvement High
  • Equitable workload/rota distribution framed as Ta‘āwun (mutual support)
    Fairness & Equity High

Related Criteria

CWE-CWR-01 Weekly Dignified Food Support Service (Food Bank, Pantry, or Hot Meals) CWE-CWR-02 Hardship-grant / zakāt emergency fund CWE-CWR-03 Volunteer management: hours logging, safer recruitment & safeguarding CWE-CWR-04 Partnerships with local authorities and community organisations (NGOs/VCSE) CWE-CWR-05 User-impact survey results
Version
2.9.7 2025-11-05

Discussion (1)

Administrator 2026-03-07 12:06:28.590691

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Full import from mizan-297.json

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