Skip to Content
CWE-CWR-32 Compassion, Welfare & Environment Community Welfare & Relief CORE Excellence v2.9.7

Hajj & Umrah Support (Staff)

Assesses the organization's policy for supporting staff in fulfilling the obligatory Hajj and voluntary Umrah. A clear, just policy demonstrates Iḥsān by enabling this core tenet of faith, which positively impacts employee well-being and loyalty, ensuring operational harmony through fair planning. Balance facilitation with operational continuity under the maxim 'la darar wa la dirar'—enable Hajj without causing undue harm to service delivery, achieved through handover and coverage planning. Where operational limits apply, refusals must be based on documented service risk and demonstrated to be proportionate (least-restrictive option), reflecting both 'la darar wa la dirar' and Equality Act objective justification.

Compliance 1
  • Data protection: only collect minimum necessary info; store with role-based access; retain per schedule; anonymise for monitoring.
    Monitoring Important
Basic 3
  • The policy provides for reasonable time off for the once-in-a-lifetime obligation of Hajj with clear eligibility criteria.
    Documentation Essential
  • A documented handover and coverage plan (including risk rating for critical roles) is a mandatory part of the Hajj leave approval process.
    Process Essential
  • A clear plan for covering the role of the staff member on Hajj leave is developed.
    Sustainability High
Good 6
  • A documented policy for Hajj leave exists, defining Hajj leave (obligatory once), Umrah leave, and interaction with other leave types.
    Documentation Essential
  • A transparent prioritisation mechanism is used when multiple staff request overlapping Hajj periods (rotation, seniority, lottery) with a documented appeal route.
    Fairness Essential
  • Defines standard Hajj leave duration (e.g., up to 20 working days) and states paid/unpaid/annual-leave/TOIL blend.
    Documentation Essential
  • Application window opens 9–12 months before Dhul-Hijjah; decisions within 20 working days; written decisions with reasons; emergency requests handled reasonably.
    Process Important
  • Policy considers support for Umrah leave (e.g., unpaid leave or use of annual leave)
    Leadership Medium
  • The policy is communicated to all staff upon joining
    Transparency Medium
Better 2
  • The application of the Hajj leave policy is monitored annually to ensure equitable access and fair implementation across all departments.
    Monitoring Important
  • Pre-travel briefings or educational resources are provided to staff.
    Well-being Medium

Discussion (1)

Administrator 2026-03-07 11:08:04.014203

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Updated islamic_references from mizan-297.json

Sign in to post a comment.