Skip to Content
CWE-HTE-01 Compassion, Welfare & Environment Housing & Tenancy Excellence CORE Excellence v2.9.7

Adherence to Housing Quality Standards

Adherence to housing standards serves as a direct expression of iḥsān (excellence) and fulfills the vital duty of riʿāyah (stewardship). Providing a secure dwelling (maskan) is fundamental to cultivating tranquility (sakīnah) for residents. This commitment extends beyond mere legal compliance to profoundly impact tenant well-being and safety. By ensuring high-quality living conditions, organizations fulfill the higher objectives of Islamic law (maqāṣid al-sharīʿah), actively safeguarding life (ḥifẓ al-nafs), protecting assets (ḥifẓ al-māl), and upholding human dignity (ḥifẓ al-ʿird).

KPI / Measure
MetricHousing Safety & Quality Scorecard
Target100% Statutory Compliance
FrequencyMonthly
MethodComposite of Compliance % and SLA performance
UnitPercentage / Days
Maturity Levels
Level 1: Initial/Ad-hoc

Ad-hoc Compliance: Housing quality is reactive. No comprehensive asset register exists. Statutory compliance (gas/fire) is inconsistent or poorly evidenced. Risks to life may exist.

Level 2: Developing

Systematic Compliance: Asset register exists. Statutory compliance is generally met, but repairs are slow and reactive. Damp and mould are treated on a case-by-case basis without a systemic policy.

Level 3: Established

Proactive Management: 100% statutory compliance is maintained via a calendar. Repairs policy with SLAs is in place. Decent Homes Standard is met. A clear plan exists for damp/mould.

Level 4: Advanced

Iḥsān-Driven Enhancement: Exceeds standards with 0 Category 1 hazards and >90% repairs within SLA. Proactive damp/mould strategy (Awaab's Law aligned). Tenant satisfaction is high. Amānah is fully operationalized in governance.

Level 5: Optimizing

Exemplary Stewardship: Sector leader. Top-decile satisfaction. Energy efficiency (EPC C+) and accessibility adaptations are standard. Independent audit confirms 'Golden Thread' of safety. Housing strategy fully integrates ḥifẓ al-nafs and ḥifẓ al-ʿird.

Applicability

By Organisation Size

SizeApplicabilityNotes
Micro partial Statutory health and safety applies if property is owned, but formal SLAs, compliance dashboards, and operational roles are disproportionate for volunteer-run groups.
Small partial Must meet 100% statutory H&S requirements, but formal repairs SLAs and dedicated operational accountable persons can be scaled down.
Medium full
Large full
Major full

Applicable When

  • Organization provides housing for staff, members, or the public.
  • Charitable organisations provide housing for beneficiaries

Not Applicable When

  • Organization does not own or manage housing properties.
Version
2.9.7 2025-11-05

Discussion (1)

Administrator 2026-03-07 11:08:06.130789

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Updated islamic_references from mizan-297.json

Sign in to post a comment.