Independent Maẓālim panel active
This criterion assesses whether the organization has established and maintains an active independent panel based on the Islamic Maẓālim tradition to address grievances, particularly those involving power imbalances. It evaluates the organization's commitment to just conflict resolution through a mechanism that provides impartial review of complaints against leadership or the organization itself. The panel interfaces with HR grievances, safeguarding, and whistleblowing frameworks through a documented triage protocol that establishes strict primacy for statutory safeguarding and criminal investigations to prevent interference, while ensuring accountability and redress for those who might otherwise lack voice or power.
Compliance 3
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Independence from organizational leadership (including connected persons)Governance Essential
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Accessibility to all stakeholders (measurable standards)Process Essential
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Data protection by designCompliance Essential
Good 10
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Formal Maẓālim panel with independent membersGovernance Essential
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Clear terms of reference and proceduresDocumentation Essential
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Documented complaint handling process (Fair Process Standard)Documentation Essential
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Regular scheduled meetingsProcess Essential
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Authority to make formally adopted recommendationsGovernance Essential
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Defined remit and triage (Stop/Go rules)Process Essential
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Tiered resolution approach (informal to formal)Innovation High
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Whistleblower protection provisionsTransparency High
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Balance of confidentiality and transparencyTransparency High
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Integration of Islamic ethical principlesExcellence High
Better 6
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Transparent reporting on panel activities (Transparency Statement)Documentation Essential
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Diverse panel composition with relevant expertiseLeadership High
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Multiple access channels for complainantsStakeholder Engagement High
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Trauma-informed proceduresInnovation High
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Regular review of panel effectivenessContinuous Improvement High
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Dedicated secretariat and budgetResources High
Discussion (1)
📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Updated islamic_references from mizan-297.json
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