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JTW-JME-01 Justice, Trade & Work Justice & Market Ethics CORE Excellence v2.9.7

Independent Maẓālim panel active

This criterion assesses whether the organization has established and maintains an active independent panel based on the Islamic Maẓālim tradition to address grievances, particularly those involving power imbalances. It evaluates the organization's commitment to just conflict resolution through a mechanism that provides impartial review of complaints against leadership or the organization itself. The panel interfaces with HR grievances, safeguarding, and whistleblowing frameworks through a documented triage protocol that establishes strict primacy for statutory safeguarding and criminal investigations to prevent interference, while ensuring accountability and redress for those who might otherwise lack voice or power.

Compliance 3
  • Independence from organizational leadership (including connected persons)
    Governance Essential
  • Accessibility to all stakeholders (measurable standards)
    Process Essential
  • Data protection by design
    Compliance Essential
Good 10
  • Formal Maẓālim panel with independent members
    Governance Essential
  • Clear terms of reference and procedures
    Documentation Essential
  • Documented complaint handling process (Fair Process Standard)
    Documentation Essential
  • Regular scheduled meetings
    Process Essential
  • Authority to make formally adopted recommendations
    Governance Essential
  • Defined remit and triage (Stop/Go rules)
    Process Essential
  • Tiered resolution approach (informal to formal)
    Innovation High
  • Whistleblower protection provisions
    Transparency High
  • Balance of confidentiality and transparency
    Transparency High
  • Integration of Islamic ethical principles
    Excellence High
Better 6
  • Transparent reporting on panel activities (Transparency Statement)
    Documentation Essential
  • Diverse panel composition with relevant expertise
    Leadership High
  • Multiple access channels for complainants
    Stakeholder Engagement High
  • Trauma-informed procedures
    Innovation High
  • Regular review of panel effectiveness
    Continuous Improvement High
  • Dedicated secretariat and budget
    Resources High

Discussion (1)

Administrator 2026-03-07 11:07:54.050906

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Updated islamic_references from mizan-297.json

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