Restorative-justice policy

This criterion assesses whether the organization has developed and implements a formal restorative justice (RJ) policy for addressing harms and conflicts. It evaluates the organization's commitment to justice approaches that focus on healing relationships, repairing harm, and addressing root causes rather than merely punishing offenders. Restorative processes are supplementary and never override safeguarding duties, statutory reporting, disciplinary action, or contractual/HR requirements. Where allegations meet safeguarding or serious incident thresholds, the organization prioritises protection, reporting, and investigation before considering restorative options.