CPD aligned with Shariah & professional standards

This criterion assesses the extent to which the organization implements and maintains a robust Continuing Professional Development (CPD) program for its workforce. The scope includes all relevant employees, contractors, volunteers, and outsourced service providers impacting Shariah compliance or regulated outcomes. The program must meet the requirements of relevant professional bodies and regulatory standards while aligning with Shariah principles, ethical considerations, and the specific needs of the organization's Islamic finance and regulated professional services (e.g., legal, accountancy, insurance, healthcare, counselling). The program maps role-based competencies to regulators/professional bodies, embeds Shariah ethics across disciplines, and ensures accessibility for all staff. It evaluates the comprehensiveness of the CPD program, its effectiveness in enhancing knowledge and skills, and its impact on high-quality, Shariah-compliant service delivery. The criterion encompasses needs assessment, learning objectives, content governance, delivery methods, rigorous performance evaluation, and ongoing improvement, emphasizing the incorporation of ethical considerations (Amanah, Adl) to promote integrity and accountability.