Convert-care pathway active
Evaluates the formal convert-care program, a key indicator of excellence. A structured pathway for new Muslims (converts/reverts) and seekers with mentorship and education fulfills the duty of supporting *muʾallafah qulūbuhum*, ensuring they are integrated and nurtured. It defines clear eligibility (e.g., 0–24 months post-shahada), handles under-18s with strict safeguards, and may be supported via zakat where appropriate (with strict separation of duties between mentors and financial assessors to preserve *amanah*).
| Metric | Convert-care pathway support rate & Compliance Index |
|---|---|
| Target | Contact within 72h ≥90%; Match within 14d ≥85%; Mentor Training ≥95%; Mentor CPD ≥6h/yr; CSAT ≥85% |
| Frequency | Monthly operational monitoring; quarterly board review |
| Method | Support Rate: (# converts supported / Total # converts) × 100; Compliance: (Safeguarding Training % + DBS Check % + SLA Met %) / 3 |
| Unit | Percentage |
Level 1: Initial/Ad-hoc
Ad-hoc Support: Support is informal; no defined scope or eligibility; no formal safeguarding.
Level 2: Developing
Basic Program: Informal program with designated contact; basic welcome; no structured curriculum or DBS logic.
Level 3: Established
Established Program: Documented pathway and eligibility; structured curriculum; DSL appointed; DBS checks conducted (but may lack eligibility audit trail); basic GDPR notice.
Level 4: Advanced
Optimized Program: Trustee Safeguarding Lead active; DBS eligibility logs maintained; GDPR fully compliant (APD/ROPA); Reasonable adjustments documented; SLAs met consistently; Referrals managed with data sharing agreements.
Level 5: Optimizing
Exemplary Model: Recognized center of excellence; Scholarly oversight of curriculum; Mentor CPD ≥6h/yr; External evaluation; Zero high-harm incidents; Board dashboard fully operational; Publishes open-source toolkit.
Organisation Types
By Organisation Size
| Size | Applicability | Notes |
|---|---|---|
| Micro | exempt | Formal structured pathways, quarterly dashboards, and panel-approved curricula are disproportionate for volunteer-run groups providing informal support. |
| Small | partial | Basic safeguarding, DBS checks, and clear eligibility apply if offering the service, but quarterly dashboards and formal panel memos can be scaled down. |
| Medium | full | |
| Large | full | |
| Major | full |
Applicable When
- The organization provides any form of Islamic education.
- The organization interacts with potential new Muslims or seekers.
- The organization offers mentorship or pastoral support.
- Operates out-of-school settings or youth programs.
Not Applicable When
- The organization has a specific focus excluding public interaction (e.g., B2B finance consultancy).
- The organization operates where there are no new Muslims.
Discussion (1)
📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Full import from mizan-297.json
Sign in to post a comment.