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OSI-OSA-03 Outreach & Social Impact Outreach & Social Action CORE Excellence v2.9.7

Convert-care pathway active

Evaluates the formal convert-care program, a key indicator of excellence. A structured pathway for new Muslims (converts/reverts) and seekers with mentorship and education fulfills the duty of supporting *muʾallafah qulūbuhum*, ensuring they are integrated and nurtured. It defines clear eligibility (e.g., 0–24 months post-shahada), handles under-18s with strict safeguards, and may be supported via zakat where appropriate (with strict separation of duties between mentors and financial assessors to preserve *amanah*).

Compliance 4
  • Named DSL and deputy with escalation routes (LADO, MASH)
    Safeguarding Essential
  • Safer recruitment: DBS eligibility decision log, supervision, risk assessments
    Safeguarding Essential
  • UK GDPR/DPA 2018 compliance (Art.6, Art.9, Sched 1, APD, ROPA, DPIA)
    Data Protection Essential
  • Incident reporting/escalation and external referral routes
    Safeguarding Essential
Good 6
  • Documented scope & eligibility policy (new Muslim definition, seekers, under-18s)
    Governance Essential
  • Documented convert-care pathway with scholar-approved curriculum
    Process Essential
  • Trustee Safeguarding Lead appointed & quarterly board dashboard
    Governance Essential
  • Reasonable adjustments process documented (Equality Act)
    Compliance Essential
  • Triage & referral protocol with consent/data sharing
    Process High
  • Accessibility adjustments checklist
    Equity and Inclusion High
Better 2
  • Personalized support plans using tadarruj
    Stakeholder Engagement High
  • Warm handoffs to specialist services with conflict-of-interest controls
    Support Services High

Related Criteria

OSI-OSA-01 Published dawah strategy OSI-OSA-02 Number of public events OSI-OSA-04 Digital outreach quality (SEO, reply time) OSI-OSA-05 Event feedback average score OSI-OSA-06 Mentoring programs (youth or adult)
Version
2.9.7 2025-11-05

Discussion (1)

Administrator 2026-03-07 12:06:36.693157

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Full import from mizan-297.json

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