OSI-OSA-05
Outreach & Social Impact
Outreach & Social Action
CORE
Excellence
v2.9.7
Event feedback average score
Assesses whether the organization collects feedback on its public events and achieves an average satisfaction rating, evaluating program quality from the attendee's perspective. This commitment to continuous improvement reflects the Islamic principle of Ihsan (excellence) in community service. Furthermore, actively gathering attendee insights embodies a practical form of Shura (consultation), ensuring the organization fulfills its Amanah (trust) to the public by delivering impactful, high-quality social action initiatives that genuinely benefit society.
UK Charity Law
- Charity Governance Code (2020) (P1 Purpose, P7 Accountability)
ISO Standards
- ISO 9001:2015 — Quality management systems
- ISO 10004:2018 — Customer satisfaction guidelines
Excellence Frameworks
Other Regulatory
Discussion (1)
Administrator
2026-03-07 11:08:07.962769
📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Updated islamic_references from mizan-297.json
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