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OSI-OSA-06 Outreach & Social Impact Outreach & Social Action CORE Excellence v2.9.7

Mentoring programs (youth or adult)

Assesses the availability, structure, and safety of mentoring programs for youth or adults. It evaluates the organization's operating model, commitment to safeguarding (children and adults), individual development (tarbiyah), and social connection, ensuring compliance with UK law and Islamic ethical standards. Rooted in the prophetic tradition of nasiha (sincere advice) and suhba (righteous companionship), these initiatives actively facilitate tazkiyah (spiritual purification). Such structured guidance strengthens communal bonds and nurtures lifelong moral excellence.

KPI / Measure
MetricMentoring Program Balanced Scorecard
TargetTiered by program size (e.g., <25, 25-100, >100 matches)
FrequencyQuarterly
MethodComposite of fidelity, outcome, and safety metrics
UnitPercentage / Count / Scale
Maturity Levels
Level 1: Initial/Ad-hoc

Ad-hoc Mentoring: No formal mentoring program exists. Mentoring occurs informally and sporadically, based on individual initiatives rather than an organizational process.

Level 2: Developing

Developing Program: A basic mentoring program is initiated, but it lacks formal structure. There is an identified need and some effort to match mentors and mentees, but processes for training, support, and monitoring are informal or absent.

Level 3: Established

Defined Program: A structured mentoring program is established with documented goals, roles, and responsibilities. A formal process exists for recruiting, matching, and orienting mentors and mentees. Basic training and resources are provided, though supervision may be inconsistent.

Level 4: Advanced

Managed Program: The program is actively managed with a Supervision SOP and full compliance (Safeguarding/GDPR). Effectiveness is measured against defined objectives; satisfaction and outcome data drive iterative improvements. >70% of matches meet minimum frequency.

Level 5: Optimizing

Optimizing Program: The mentoring program is a core component of the organization's strategy. It is continuously improved based on robust data analysis (outcomes, safety). A learning culture ensures incidents are reported and resolved. The program demonstrates significant, measurable positive impact on individual development (tarbiyah) and community cohesion.

Applicability

Organisation Types

islamic-center community-center charity-relief humanitarian-aid islamic-school-madrasa educational-institution supplementary-school islamic-university-college youth-organization womens-organization student-islamic-society mosque-prayer-space

By Organisation Size

SizeApplicabilityNotes
Micro partial Core safeguarding, DBS checks, and boundary rules (no khalwa) are mandatory if mentoring is offered, but formal reporting dashboards and complex matrices can be simplified.
Small partial Must have a DSL, DBS checks, and mentoring policies, but quarterly reporting dashboards can be integrated into standard trustee meetings rather than requiring standalone formal dashboards.
Medium full
Large full
Major full

Applicable When

  • Organization engages with youth or adults for development purposes
  • Organization has the capacity to develop and manage a mentoring program
  • Organization has mentors with suitable qualifications
  • Organization provides educational or social support services

Not Applicable When

  • Organization's primary focus is exclusively on infrastructure or physical maintenance
  • Organization lacks resources or capacity to establish and maintain a structured mentoring program
  • The organizational mandate is purely transactional (e.g. Zakat distribution only)
  • Organization activities focus exclusively on very specific age or needs segments not conducive to formalized mentoring (e.g. funeral services)

Discussion (1)

Administrator 2026-03-07 11:08:08.261236

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Updated islamic_references from mizan-297.json

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