OSI-OSA-14
Outreach & Social Impact
Outreach & Social Action
CORE
Excellence
v2.9.7
Social Contribution & Witness (Da'wah bi'l-ḥāl) Strategy
Assesses if the organization strategically frames its services and social action as its primary means of demonstrating Islamic values (like compassion, justice, excellence) to the wider community, embodying the principle of "witness through action". Witness is expressed through unconditional, needs‑based service without coercion or making access contingent on religious adherence, in line with UK public benefit and humanitarian principles.
Assessment Questions
- Does the organization have a documented strategy that defines how its services demonstrate Islamic values without proselytism?
- Does the board review a quarterly dashboard covering strategy deployment, training competency, and stakeholder feedback?
- Are staff and volunteers trained and assessed (with role-plays/observation) on values articulation and neutrality?
- Is there evidence of 'You Said / We Did' improvements based on segmented stakeholder feedback?
- Do partnership agreements and due diligence processes explicitly check for shared values and safeguarding alignment?
Evidence Requirements
- Da'wah bi'l-ḥāl Strategy on a Page.
- Board minutes and quarterly dashboards.
- Training logs showing competency assessment results (pass rates, remediation).
- Neutrality & Conditionality Control pack (scripts, checklists).
- Annual Report with specific Public Benefit/Values section.
- Ethical Storytelling Policy and content register.
- Crisis Comms Plan and tabletop exercise log.
Scoring Guidelines
| Level | Rating | Description |
|---|---|---|
| 5 | 5/5 | Strategy is sector-leading and externally validated. Independent perception study confirms positive impact. Organization shares learning/toolkits with the sector. |
| 4 | 4/5 | Full deployment with quarterly board oversight. Dashboard shows >90% KPI achievement. Feedback loops (You Said/We Did) are active and documented. |
| 3 | 3/5 | A formal strategy exists with internal communication and basic training. Compliance controls (e.g., neutrality scripts) are in place but not rigorously audited. |
| 2 | 2/5 | Informal understanding of the concept; some projects reflect values but lack consistent policy, training, or governance oversight. |
| 1 | 1/5 | No strategic consideration; service delivery and faith representation are treated as separate or conflicting functions. |
Discussion (1)
Administrator
2026-03-07 11:08:09.653892
📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Updated islamic_references from mizan-297.json
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