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OSI-OSA-15 Outreach & Social Impact Outreach & Social Action CORE Excellence v2.9.7

Challenging Misinformation & Islamophobia

Assesses the organization's capacity and strategy to monitor, challenge, and correct misinformation, negative stereotypes, and Islamophobic narratives in the public domain, thereby defending the community's dignity and right to fair representation. This effort is rooted in the Maqasid (higher objectives) principle of Hifz al-Ird (preservation of dignity) and the Islamic mandate for Tabyin (verification of truth). By actively countering falsehoods, the organization upholds 'Adl (justice) and protects vulnerable populations from societal harm.

Compliance 1
  • Safety protocol for staff/volunteers (threats, harassment, wellbeing)
    Safeguarding Essential
Basic 1
  • A designated lead/team with defined decision-making authority
    Governance Essential
Good 5
  • A Board-approved 'Narrative Defence & Crisis Comms Policy' (inc. CC9 checks, escalation, legal triggers)
    Governance Essential
  • Documented monitoring system (keywords, logs) compliant with GDPR (LIA/DPIA)
    Monitoring Essential
  • Verification workflow and 'Adab & Bayān' communications standard
    Process Essential
  • Operational playbooks (Right-to-reply, Ofcom, Legal escalation)
    Operations High
  • Media & Ally Map (journalists, interfaith, police)
    Stakeholder Engagement High
Better 3
  • Annual simulation/tabletop exercises (ISO 22361)
    Risk Management High
  • Public 'Myth-buster' hub with citation standards
    Transparency Medium
  • Prioritisation Matrix (Maslahah/Mafsadah) for response decisions
    Strategy High

Related Criteria

OSI-OSA-01 Published dawah strategy OSI-OSA-02 Number of public events OSI-OSA-03 Convert-care pathway active OSI-OSA-04 Digital outreach quality (SEO, reply time) OSI-OSA-05 Event feedback average score
Version
2.9.7 2025-11-05

Discussion (1)

Administrator 2026-03-07 11:08:09.900850

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Updated islamic_references from mizan-297.json

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