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TS-AWM-14 Trust & Stewardship Asset & Waqf Management CORE Excellence v2.9.7

Site operates as multi-service hub

Evaluates the site's transformation into a dynamic community hub offering diverse services. This maximizes asset utility, fulfilling the amānah of the masjid as a civic center while preserving its sanctity. It deepens community engagement and addresses public interest (maṣlaḥah) by co-locating essential support services under a governance framework that ensures safety, compliance, and adherence to waqf stipulations (shurūṭ al-wāqif).

KPI / Measure
MetricCo-located Services Mix
Target≥3 distinct services (including ≥2 external)
FrequencyQuarterly
MethodCount of distinct regular services and count of external partner-led services.
UnitCount
Maturity Levels
Level 1: Initial/Ad-hoc

Use of the site for non-prayer activities is ad-hoc and informal, typically in response to individual requests. There is no formal plan or dedicated resources for community services.

Level 2: Developing

A limited number of regular, but separate, community services are offered (e.g., a weekly food bank, a weekend school). These services operate in silos with minimal coordination.

Level 3: Established

A formal strategy is in place to develop the site as a multi-service hub. A defined range of services is offered with some level of coordination, dedicated space, and allocated times.

Level 4: Advanced

The site is a recognized community hub with a diverse portfolio of integrated services. Formal partnerships with external agencies are established, and a systematic process exists for gathering community feedback to inform service development.

Level 5: Optimizing

The hub is a benchmark model of community service, continuously innovating based on data-driven needs analysis and impact measurement. It actively shares best practices and influences the development of other community hubs.

Applicability

Organisation Types

mosque-prayer-space islamic-center community-center charity-relief humanitarian-aid zakat-sadaqah-body islamic-school-madrasa educational-institution supplementary-school islamic-university-college youth-organization womens-organization student-islamic-society healthcare-service elderly-care

By Organisation Size

SizeApplicabilityNotes
Micro exempt Disproportionate; lacks capacity and infrastructure to host multiple external services and manage formal SLAs.
Small optional Nice-to-have if expanding, but formal hub requirements (MoUs, zoning, 3+ distinct services) are generally disproportionate.
Medium partial May host some external services, but strict requirements for 3+ external partners and complex zoning can be scaled down.
Large full Fully applicable.
Major full Fully applicable.

Applicable When

  • The organization has the physical space to host multiple services
  • The organization has the resources (staff, funding) to coordinate and manage multiple services
  • There is community need for the additional services

Not Applicable When

  • The organization has limited physical space
  • The organization's mission is highly specialized and does not align with diverse community needs
  • The organization lacks the capacity to coordinate and manage multiple services

Discussion (1)

Administrator 2026-03-07 11:07:38.392208

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Updated islamic_references from mizan-297.json

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