Serious-incident reporting & escalation

Assesses whether the organization has a clear, documented process for identifying, reporting, and escalating serious incidents to the board and all relevant regulatory bodies in a timely manner. The organization must maintain an ‘Applicable Regulators Matrix’ mapping its activities (e.g., children’s work, healthcare, housing, overseas operations) to relevant notification regimes (e.g., Charity Commission/OSCR/CCNI, ICO, HSE/RIDDOR, LADO/police, OfS, CQC/Ofsted/RSH, HMRC, Fundraising Regulator) to ensure precise compliance.