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CWE-CWR-34 Compassion, Welfare & Environment Community Welfare & Relief CORE Excellence v2.9.7

Formal Staff & Volunteer Wellbeing Program

Measures the implementation of a formal, risk-based wellbeing program for all personnel. This reflects the leadership's duty of Riʿāyah (care) and Raḥmah (mercy), and the obligation of Amānah (trust) to safeguard people. The program integrates safeguarding and people risk management, addressing psychosocial hazards (e.g., burnout, trauma) to prevent harm (Lā ḍarar wa lā ḍirār). It advances the maqāṣid by protecting life (Hifz al-nafs) and intellect (Hifz al-‘aql), ensuring workloads align with the Qur’anic principle of ease (Qur’an 2:185) and operational resilience.

Compliance 1
  • HSE Work-related Stress risk assessment (annual review + action plan)
    Risk Management Essential
Good 9
  • Documented wellbeing policy for staff and volunteers
    Documentation Essential
  • Named Wellbeing Lead at SLT level with Board oversight
    Governance Essential
  • Mandatory line-manager training (mental health, adjustments, stress)
    Training Essential
  • Volunteer-specific wellbeing provision (induction, debriefing)
    Process Essential
  • DPIA and GDPR Art 9 controls for wellbeing data
    Compliance Essential
  • Critical incident support and clinical supervision (where applicable)
    Support Services Essential
  • Proactive mental health awareness campaigns
    Stakeholder Engagement High
  • Designated wellbeing champions
    Collaboration Medium
  • Peer support/buddying systems
    Culture Medium
Better 8
  • Access to confidential mental health support/counselling
    Support Services Essential
  • Workload limits and Right-to-Disconnect protocol
    Process Important
  • Regular anonymous wellbeing surveys (e.g. quarterly)
    Continuous Improvement High
  • Access to spiritual guidance/chaplaincy
    Support Services High
  • Flexible working arrangements (beyond statutory)
    Innovation High
  • Mental Health First Aiders (1:25 ratio)
    Support Services High
  • Dedicated wellbeing budget per head
    Resources Medium
  • Ramadan-aware workload guidance
    Inclusion High

Related Criteria

CWE-CWR-01 Weekly Dignified Food Support Service (Food Bank, Pantry, or Hot Meals) CWE-CWR-02 Hardship-grant / zakāt emergency fund CWE-CWR-03 Volunteer management: hours logging, safer recruitment & safeguarding CWE-CWR-04 Partnerships with local authorities and community organisations (NGOs/VCSE) CWE-CWR-05 User-impact survey results
Version
2.9.7 2025-11-05

Discussion (1)

Administrator 2026-03-07 11:08:04.633715

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Updated islamic_references from mizan-297.json

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