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OSI-OSA-12 Outreach & Social Impact Outreach & Social Action CORE Excellence v2.9.7

Articulating Contribution in Authentic Terms

Assesses whether external communications clearly articulate the organization's contributions and values using authentic Islamic framing (Daʿwah) and clarity (Bayān), while strictly adhering to truthfulness (Sidq) and trust (Amānah). Rooted in Maqāṣid al-Sharīʿah (objectives of Islamic law), this approach demands Iḥsān (excellence) in public discourse to uphold transparency. It ensures the mission is accessible to diverse audiences, serving as a genuine Shahādah (witness) to faith, and that impact claims are substantiated and ethical.

KPI / Measure
MetricCommunications Audit Score
Target>= 15 (Silver)
FrequencyAnnual
Method20-point rubric assessment across 5 domains (Purpose, Accessibility, Evidence, Ethics, Governance)
UnitPoints
Maturity Levels
Level 1: Initial/Ad-hoc

Communication is ad-hoc. No clear articulation of Islamic purpose. Claims are unsubstantiated. High risk of misleading audiences.

Level 2: Developing

Generic mission statement exists. Messaging is reactive and jargon-heavy. No formal review process for accuracy or ethics.

Level 3: Established

Islamic purpose is stated. Basic approvals process in place. Glossary exists but may be incomplete. Some training provided.

Level 4: Advanced

Strategic communication with 'two-layer' purpose. Strong evidence base for claims (Sidq). Ethical storytelling (Karāmah) is standard. Approvals matrix active.

Level 5: Optimizing

Thought leader. Masterful articulation of Maqāṣid and Public Benefit. Zero-defect evidence trail. Communications actively build trust across all community segments.

Applicability

Organisation Types

mosque-prayer-space islamic-center charity-relief humanitarian-aid zakat-sadaqah-body educational-institution advocacy-campaign-group media-publication professional-association healthcare-service finance-provider

By Organisation Size

SizeApplicabilityNotes
Micro optional Formal approvals matrices and comms training are disproportionate; the two-layer purpose statement is a nice-to-have.
Small partial The two-layer purpose statement applies to public documents, but exempt from formal approvals matrices and dedicated comms staff training.
Medium partial Purpose statement and ethical storytelling checklists apply, but the approvals matrix and training logs can be simplified.
Large full
Major full

Applicable When

  • The organization has a public presence (website, social media, printed materials).
  • The organization solicits funds or support from the public.
  • The organization makes claims about its impact or Islamic identity.

Not Applicable When

  • The organization is a strictly private family trust with no public solicitation or presence.

Discussion (1)

Administrator 2026-03-07 12:06:39.135153

📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Full import from mizan-297.json

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