Hospitality corner/room usage

Assesses whether the organization provides a dedicated space for welcoming and hosting guests, particularly visitors and newcomers. Formal hospitality = pre-arranged hosting of visitors/stakeholders (e.g., delegations, donors, civic or interfaith visitors, new member orientations) with a named host, a booking, and a simple record. To count as a formal event, it must involve external visitors or newcomers (not routine customers), last ≥20 minutes, and be logged. Routine customer service in public-facing retail does not count. This space should be used at least four times per year for formal hospitality.