OSI-OSA-01
Outreach & Social Impact
Outreach & Social Action
CORE
Excellence
v2.9.7
Published dawah strategy
This criterion assesses whether the organization has a documented, publicly available strategy for its dawah (outreach) activities. It requires a two-layer documentation approach: a Public Summary (outlining objectives, values, and complaints routes) and an Internal Annex (containing sensitive risk, security, and operational details). The strategy must define the scope of dawah activities, ensuring alignment with Islamic ethics (non-coercion, wisdom) and UK regulatory standards (safeguarding, GDPR, governance).
Assessment Questions
- Does the strategy define the scope of dawah and explicitly exclude political campaigning?
- Is there a Public Summary available and a separate Internal Annex with sensitive details?
- Does the strategy include a mandatory 'Ethical Dawah Commitments' section (non-coercion, wisdom)?
- Is there a documented Serious Incident Reporting (SIR) decision pathway and complaints route?
- Does the organization maintain a ROPA entry and Art 28 contracts for outreach tools?
- Are minimum digital security controls (MFA, role-based access) in place for all outreach accounts?
- Is there an 'Outreach Safeguarding Protocol' covering lone working and chaperoning?
- Does the organization track metrics for Outcome, Safeguarding, Aftercare, and Do-No-Harm?
- Is there a published accessibility statement and reasonable adjustment process?
Evidence Requirements
- Dawah Strategy Document (Public Summary & Internal Annex)
- Outreach Safeguarding Protocol (including lone working rules)
- Serious Incident Reporting (SIR) log and decision pathway
- ROPA extract and sample Data Processing Agreements (Art 28)
- Digital security evidence (MFA screenshots, access logs)
- Quarterly Trustee Dashboard (metrics, complaints, risks)
- Training Curriculum (Adab/Hikmah, Safeguarding, GDPR)
- Accessibility Statement and Reasonable Adjustment process
- Event Risk Assessments (sample)
- Budget extract for outreach
Scoring Guidelines
| Level | Rating | Description |
|---|---|---|
| 5 | 5/5 | Comprehensive strategy (Public Summary + Internal Annex) with excellent implementation. Demonstrates advanced impact measurement (outcomes/aftercare), regular learning loops, and active sharing of non-sensitive learnings with the sector. |
| 4 | 4/5 | Good strategy with clear Public Summary and Internal Annex. Meets all core compliance requirements (Safeguarding, ROPA, SIR pathway, MFA) and tracks basic metrics. |
| 3 | 3/5 | Formal strategy exists but is internal-only or lacks the 2-layer structure. Basic objectives defined but compliance controls (GDPR/Safeguarding) are generic rather than outreach-specific. |
| 2 | 2/5 | Informal or unwritten approach. Key elements discussed but not formally documented or approved by trustees. |
| 1 | 1/5 | No documented dawah strategy |
Discussion (1)
Administrator
2026-03-07 12:06:36.039912
📋 **Version updated: 1.0.0 → 2.9.7** **Changes:** Full import from mizan-297.json
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